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Customer Service Coordinator

3 months ago

Trowbridge, United Kingdom CV-Library Full time

The Customer Service Coordinator will be pivotal in providing top-tier customer service within the FMCG industry, liaising between patients, healthcare professionals, and the internal team to ensure smooth operations.

Client Details

Our client is an established multinational corporation in the FMCG industry. With a substantial workforce exceeding 50,000 employees globally, they uphold a strong reputation for quality and innovation while striving to make a positive difference in the world.

Description

Manage patient records and coordinate appointments.
Ensure the efficient and smooth day-to-day operation of the office.
Handle customer inquiries professionally and promptly.
Maintain a high level of product knowledge to provide accurate information.
Coordinate with the internal team to ensure patient satisfaction.
Assist in the execution of marketing initiatives.
Contribute to team effort by accomplishing related results as needed.Profile

A successful Customer Care Coordinator should have:

Proven experience in a customer service role.
Excellent communication, organisational and interpersonal skills
Ability to work well in a team environment.Job Offer

An hourly wage of £12
Opportunity to work in a multinational FMCG company.
A supportive team-oriented work environment.
Opportunity for personal and professional development.
Temporary job contract with potential for extension.If you're passionate about customer service and eager to make an impact within a global FMCG company, we encourage you to apply for the role of Customer Service Coordinator