Internal Sales Team Leader

7 months ago

Wellingborough, United Kingdom Altitude Safety Ltd Full time

**The Company**:
Altitude Safety Limited (part of Citrus Group) has grown to become one of the UK’s leading suppliers of Confined Space. Working at Heights and other Critical Safety Equipment. With a product portfolio of approximately 10,000 products from the leading global manufacturers and our own dedicated fleet, Altitude Safety delivers safety solutions nationwide. Due to the rapid growth in the business, this new role has been created to support our continuing growth plans. This is an exciting opportunity to join Altitude Safety as we further invest in our sales function to support its rapid growth plans.

**Role Objective**:
Reporting to the Sales Manager you will be responsible for the tracking and reporting of sales performance, the monitoring of adherence to internal standards and achievement of targets. You will also take responsibility for the Internal Sales Department delivering on set KPI's for the department.

You will motivate and coach team members in an effort to increase sales. Additionally, you will be tasked with liaising with the external sales team and Sales Manager.

Primarily, you will be supporting and managing the internal sales team on a day to day basis and assisting the Sales Manager in achieving set goals and building strategies. Initially, the role will also incorporate some responsibility for sales delivery, however, this will change as the team progresses against our growth plans.

This is a fast paced and demanding internal leadership and sales role, (inbound & outbound), providing ongoing critical safety solutions to our varied customer base. Our range of critical safety products and services is vast and can be technical and you will be expected to help guide our customers to achieve a successful solution. This role can either be based at our regional Northern group facility near Leeds or Head Office in Irthlingborough Northamptonshire.

**Key Areas of Responsibility**:

- Build close relationships with key decision makers to ensure customer loyalty and increase market share
- Assist Managers in Sales Strategy Development
- Keep Informed of New Products and Services.
- Recruit, Train, and Coach the Sales Team.
- Delegate Tasks and Set Deadlines.
- Set Sales Targets and Motivate Sales Team.
- Prepare Sales Reports.
- Build close relationships with key decision makers to ensure customer loyalty and increase market share
- Identify customer requirements, generate quotes and process bookings
- Generating new business and converting leads to build on the existing client base
- Develop strong relationships with internal Administration and Delivery teams
- Work in conjunction with the Field Sales team by setting appointments to drive account growth
- Support all marketing, campaign and lead generation activities
- Promote new products and services to account base as required

**Equal Opportunities**:
We are committed to equal opportunities in employment and service delivery. The policies and practices of the company aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. It is the responsibility of all Citrus Group employees to always promote equal opportunities and diversity on behalf of the Company throughout the workplace.

**Health & Safety**:
All employees are required to undertake their duties and responsibilities in full accordance with the Citrus Group Health & Safety Policies and Procedures. This includes ensuring that health, safety, and welfare is promoted throughout the workplace and that reasonable care is taken to safeguard their own safety and that of others.

**The Person**:
**Experience**:

- Proven telesales experience (minimum 2 years)
- Leadership Experience
- Proven experince of developing a successful team
- Utility/Engineering/Construction sector experience preferred
- Similar experience in a technical sales or safety equipment environment is desirable
- Proven experience of delivering in a highly targeted sales role

**Skills & Attributes**:

- Excellent customer service and people skills
- Mentoring and Coaching
- Ability to work as part of a team
- Self-motivated and able to work on their own initiative
- Good communication skills, highly articulate and an excellent telephone manner
- Dynamic and driven
- Strong time management and priorities skills, ability to multitask
- Positive, proactive and motivated
- Flexible and responsive to a fast-changing environment
- Although ongoing training is provided must be able to take responsibility for own learning and development
- Competent user of IT systems and software.

**Hours**:
08.30 - 17.00 Monday to Thursday and 08.00 - 16.30 Friday

**Salary**:
Subject to previous sales experience and sector experience, comprising a competitive basic salary and a commission scheme.

**Development**:
Subject to a successful period as a Internal Sales Team Leader, career progression opportunities could include, Key Account Management or Field

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