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Service Advisor

3 months ago

Canterbury, United Kingdom Jago Consultants Full time

**Service Advisor**

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is **yes **to the above then we want to hear from you Our Dealership in **Canterbury **is looking to recruit a new **Service Advisor.**

**About the position**

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the **Service Advisor** position involves:

- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.

**About our requirements**

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

- Customer awareness.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Confident and professional communication skills.
- Full driving licence.

**Salary and Hours**

Basic salary range: £26,750 to £31,750 with facility to earn an additional £7,000 P/A with KPI's & Upsells.
Hours: Mon to Fri 8am to 5:30pm and alternative Saturdays 8am to 1pm.

**Job Types**: Full-time, Permanent

**Salary**: £26,750.00-£31,750.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: 9001