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Part Time Gp Surgery Receptionist

4 months ago

Reading, United Kingdom Wargrave Surgery Full time

**Wargrave Surgery**
**Job Description - Practice Receptionist**

**JOB TITLE: RECEPTIONIST**

**RESPONSIBLE TO**:Lead Receptionist

**RESPONSIBLE FOR**:N/A

**JOB PURPOSE**:To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

**MAIN DUTIES AND RESPONSIBILITIES**
- Greet patients and visitors in to the practice.
- Book in, amend and cancel patient appointment inline with practice appointments procedures with the Practice’s protocols.
- Ensure computerised appointment system is up-to-date.
- Respond and/or redirect all patient and visitor requests accordingly.
- Advise patients of relevant charges to their bookings in a timely manner ensuring further options are available.
- Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.
- Ensure correspondence, reports, results etc. are filed electronically in correct patient record.
- Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
- Action start and end of day procedures once full training has been provided.
- Regularly check tasks on Emis to check all messages have been actioned.

Updated March 2021 SF

**Job Type**: Part-time

**Salary**: From £10.50 per hour

Expected hours: No more than 20 per week

**Benefits**:

- Company pension
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Application deadline: 02/02/2024