Refuge Support Worker

3 weeks ago


Pontypool, United Kingdom Cyfannol Womens Aid Full time

**Refuge Support Worker**
- **Hours**:17.5 per week
- **Salary**: £23,500 per annum (rising to £24,000 after successfully completing a 6-month probationary period) pro rated.
- All staff must work flexibly on occasions to meet the needs of women and children_

**Contract type**:Permanent

**Compulsory participation in the 2nd Tier out of hours on-call rota**

**Purpose of the post**:To provide specialist support to women and children living within Gwent who are affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV)

**Responsibilities**
- Deliver specialist support services to women and children who are accessing our services.
- Support women and children to undertake and engage in initial and on-going needs assessments, risk assessments, safety plans and support plans.
- Attend MARAC, core group and other similar meetings when directed, ensuring completion of all tasks allocated to CWA.
- Follow up referrals and notifications from other agencies including police PPN reports.
- Support, signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational and cultural services and also CWA’s other internal services.
- Work with women and children in an empowering and engaging manner, as set out in our Model of Support policy
- To assist, when directed, with the delivery of group and educational programmes.
- Ensure accurate and timely records are maintained in relation to all aspects of the service and case work, including inputting information into our Information Management System.
- Assist in producing qualitative and quantitative data, including for example, the creation of case studies.
- Support women and children to have a voice within the organisation and the sector, by for example, encouraging them to complete surveys, give feedback and attend associated events.

**When working in refuge**
- Admit women and children into refuge and complete relevant paperwork with them.
- Support women to maintain licence agreement and help them prepare for moving on to independent living.
- Assist in ensuring the safe and effective running of our refuges including; organising house meeting; assisting with regular health and safety inspections, reporting general maintenance/repair requirements, occasional room cleaning.
- Participate in any staffing rotas or project rotation.

**General**
- To demonstrate and promote the organisation’s ethos, vision and values.
- To represent the organisation at external meetings, public events, conferences and similar ensuring that the Organisation’s reputation is protected and enhanced.
- To actively work in partnership with other agencies and organisations to achieve better outcomes for women and children affected by VAWDASV,
- Participate in team meetings, supervision and appropriate training.
- To work within the Organisations Policies and Procedures at all times
- Any other reasonable duties as required.

**_It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances_**

**A current, valid driving licence and access to a vehicle for work purposes is essential for this role.**

**_Closing Date: 2nd July 2024_**

Due to the nature of these roles, they are only open to **female applicants** (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.


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