Deskside Engineer Hardware

2 days ago


London, United Kingdom Lorien Full time

**Deskside Engineer (Hardware)**:

- **London - Onsite 5 days per week**:

- **12 month contract**:

- **Inside of IR35**

**_Please note, this role is onsite 5 days per week._**

**Responsibilities**:

- Help onboard New Joiners and carryout ad-hoc desk moves as and when required
- Provide 1st -3rd Line Support with all Software and Hardware related issues
- Provide Market Data support
- Provide Mobile Device setup/support
- Carryout Desk moves (intraday and OOHS)
- Ad-hoc testing out of hours
- Liaise with 3rd party vendors to resolve issues.

**Knowledge/Experience required**
- Windows 10 desktop support knowledge
- Experience of HP & Lenovo Desktop/Laptop hardware and VDI environment
- Knowledge of using ServiceNow ticket system is highly desirable
- Experience in supporting Office 365
- Experience of mobile device support including iPhones and iPads
- Good Communication skills, both oral and written.
- A desire to make things better.

Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.



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