Housing Officer
2 weeks ago
**Housing Officer**
**LOCATION**: Bristol
**DURATION**:Permanent
**HOURS**: 37.5 - Mon to Fri
**Purpose of role**:
Deliver a proactive housing management service while prioritising your customers expectations and needs effectively. You will contribute to all areas of housing management, maintaining your service and supporting all teams within your directorate.
**Duties and tasks**:
- Collaborate with all parties both internally and externally to achieve collective goals for your service users.
- Communicate in a clear manner to deal with incidents swiftly and appropriately.
- Listen to your customers, taking all information and feedback to aid the service you provide.
- Ensure all tenancy paperwork is stored compliantly.
- Maintain your presence on your patch, assuring customers that you are there and available to support.
- Utilise all information management systems and ensuring all information is stored correctly.
- Work in line with company values and demonstrate this in the service you provide.
- Support Equality and Diversity as a member of staff and an advocate for all customers.
- Participate in personal development activities such as training.
- Promote value for money in daily duties.
- Advocate the company and be an ambassador throughout the community, ensuring stakeholders, service-users and third-party organisations are aware you are there for the prosperity of your customers.
- Prepare court paperwork and attend court wherever necessary.
**Key Skills**:
- Customer Service
- Adaptability
- Computer Literate
- Social Housing Experience and Awareness of the Sector.
- Full UK Driving License and Ability to Travel Independently
For more information on this role please contact **Jack Murphy** on or send an up-to-date CV to
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