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Senior Application Support Analyst

1 month ago

Kingston Upon Thames, United Kingdom Spencer Clarke Group Full time

**:
If you’re searching for a rewarding and fulfilling career opportunity, look no further. Spencer Clarke Group are working alongside **Kingston Council**to appoint a talented **Senior Application Support Analyst**on a **Contract**basis.

If that sounds like you, we’d love to hear from you

**About the role**:
Based in **Kingston** (Hybrid), you will be tasked with the following:

- Ensuring that requests and incidents are responded to within SLA and customers are given excellent customer service. Investigating, diagnosing and resolving system issues.
- Writing SQL queries, leading on system development and implementation of new and emerging functionality.
- Report to the Application Lead for the SHP Housing Application Support Team, which is part of the Digital Technology Team within the Shared Digital & IT Service.
- You will provide support to Sutton Housing Partnership providing critical support services to various Applications.

**About you**:
You will have the following skillsets or experiences:

- Proven experience of supporting **NEC (Northgate) Housing Systems**, ideally from both front and backend perspectives
- An understanding of **Business processes** and practices relating to the provision of housing
- Strong Technical skills including the ability to write **Oracle SQL** and implement solutions
- Experience of managing interfaces and system integrations is essential.
- Experience of capturing business requirements and designing and developing forms and workflows
- Experience creating, configuring, and implementing **NEC Housing system modules**. In particular, Repairs, Contractor, Scheduler and Mobile business expertise using NEC
- Working knowledge of **Unix and PL/ SQL Experience of Business Objects**, ideally in conjunction with the NEC Housing database
- Previous exposure to Housing environments gained from working for or with Local Authority Housing, ALMO’s or Housing Associations.
- **Exposure to NEC (Northgate) Revs & Bens**, understanding the integration between that system and the Housing system

**About the company**

You'll be working for **Kingston Council,**a fantastic Council committed to delivering the best service to its residents and stakeholders.

**What’s on offer**
- **Salary: £250-£350 per day (Inside IR35)

**please submit your CV with the rate you require**
- **Overtime: no options available**:

- **Contract type: Contract**:

- **Hours: 09:00-17:00 Monday to Friday**

**How to apply**
- Once your CV is received, if you are successful you will be contacted.

**About Spencer Clarke Group**

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.

When you join us, you will receive:

- Access to a wide range of temporary and permanent opportunities
- Free DBS checks
- Post Placement Aftercare
- Loyalty reward scheme and regular competitions for our agency professionals

INDSCG3

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