Senior Application Support Analyst

7 days ago


Kingston upon Thames, Greater London, United Kingdom Spencer Clarke Group Full time
**: If you're searching for a rewarding and fulfilling career opportunity, look no further. Spencer Clarke Group are working alongside
Kingston Councilto appoint a talented
Senior Application Support Analyston a
Contractbasis.

If that sounds like you, we'd love to hear from you

About the role:

Based in
Kingston (Hybrid), you will be tasked with the following:

  • Ensuring that requests and incidents are responded to within SLA and customers are given excellent customer service. Investigating, diagnosing and resolving system issues.
  • Writing SQL queries, leading on system development and implementation of new and emerging functionality.
  • Report to the Application Lead for the SHP Housing Application Support Team, which is part of the Digital Technology Team within the Shared Digital & IT Service.
  • You will provide support to Sutton Housing Partnership providing critical support services to various Applications.

About you:

You will have the following skillsets or experiences:

  • Proven experience of supporting
    NEC (Northgate) Housing Systems, ideally from both front and backend perspectives
  • An understanding of
    Business processes and practices relating to the provision of housing
  • Strong Technical skills including the ability to write
    Oracle SQL and implement solutions
  • Experience of managing interfaces and system integrations is essential.
  • Experience of capturing business requirements and designing and developing forms and workflows
  • Experience creating, configuring, and implementing
    NEC Housing system modules. In particular, Repairs, Contractor, Scheduler and Mobile business expertise using NEC
  • Working knowledge of
    Unix and PL/ SQL Experience of Business Objects, ideally in conjunction with the NEC Housing database
  • Previous exposure to Housing environments gained from working for or with Local Authority Housing, ALMO's or Housing Associations.
-
Exposure to NEC (Northgate) Revs & Bens, understanding the integration between that system and the Housing system

About the company
You'll be working for
Kingston Council,a fantastic Council committed to delivering the best service to its residents and stakeholders.

What's on offer
- **Salary: £250-£350 per day (Inside IR35)

please submit your CV with the rate you require
-
Overtime: no options available:

-
Contract type: Contract:

-
Hours: 09:00-17:00 Monday to Friday

How to apply

  • Once your CV is received, if you are successful you will be contacted.

About Spencer Clarke Group


Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.


When you join us, you will receive:

  • Access to a wide range of temporary and permanent opportunities
  • Free DBS checks
  • Post Placement Aftercare
  • Loyalty reward scheme and regular competitions for our agency professionals
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