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Corporate Account Executive

2 months ago

Salford Quays, United Kingdom Bupa Full time

**Corporate Account Executive**

**Bupa Place (Salford Quays, Manchester M50 3SP)**

**Hybrid Working**

**Fixed Term Contract 10 months**

**Full time**

**Salary starting at £23,000 per annum + fantastic benefits**

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

**Role Overview**

**What you’ll do**:

- You’ll proactively foster and develop excellent working relationships with our customers and intermediaries.
- You’ll proactively build and maintain a network of contacts throughout the business in order to facilitate solutions to issues or complaints received via a number of mediums necessary and acting as a day to day contact for our customers to ensure there is a good customer experience.
- You’ll also provide guidance and support to Account Managers at all times

**What you’ll bring**:

- The ability to investigate and resolve queries
- The ability to problem solve
- Thorough understanding of Bupa’s products
- Confident and articulate with the ability to challenge at all levels effectively
- Self reliant, self disciplined
- Understanding of TCF principles and demonstrate commitment to Service Excellence
- Ability to work under pressure, use initiative, and the ability to work with a mínimal level of supervision
- Ability to work in a target driven environment and deliver results / achieve target

**Why Bupa?**

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You’ll be eligible for:

- 25 days holiday per year, pro rata to your contract.
- Access to a range of services to support your physical and mental wellbeing
- Fixed term benefits allowance
- Access to our confidential employee assistance programme
- Workplace pension
- Online discounts covering your everyday shopping, entertainment, eating out and more.

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time