Customer Advisor

5 months ago

Dorchester, United Kingdom JoJo Maman Bebe Full time

What we expect from you:
Each JoJo store is unique whether that’s trading over two floors, having a quirky layout or being situated in an interesting place. They have a life of their own. Our Unique Selling Point (USP) in this ever-changing retail world is the relationship we build with our customers, many of them loyal to our brand and to their local store team. This is where you come in - you’ll be the face of JoJo providing a fantastic level of customer care and service that we are renowned for and one we pride ourselves in upholding always. You’ll be guiding, informing, and assisting our customers in the correct purchase of our huge range of clothing and products. This could be an expectant parent, an excited grandparent or other friends or family.

Our B Corp principles are so important, and every member of our teams will always uphold them. As we move into a digital retail world, offering an Omni-Channel customer service is expected as this builds on customer loyalty. As such most of our stores offer Ship from Store or Click and Collect options, you will take ownership of preparing and shipping all such orders daily.

A day in the life:

- Assisting our customers in many different and sometimes diverse situations, from bra measuring or discussing our maternity wear, to demonstrating a baby carrier to an intrigued parent.
- Preparing Omni-Channel orders.
- Liaising with customers in store or via the phone on Omni-Channel orders.
- Using our digital or virtual learning platforms to continuously develop your knowledge and retail skills.
- Embracing new product knowledge or learning to increase sales opportunities.
- Actively listening to our customers’ needs and working out what the best solution is for them.
- Taking pride in keeping your store looking immaculate.

What we look for in you:

- Previous retail, customer service and sales experience
- Competent IT skills and excellent systems ability, with an aptitude to pick up new systems quickly.
- The ability to learn and retain a high level of product information and be able to communicate this effectively to our customers.
- You’ll need a self-develop mentality and a curiosity to learn new product independently.
- We don’t like hard sales techniques, but you’ll need to demonstrate a level of sales ability, which includes active listening skills, empathy, and an understanding of our customers’ needs.
- You’ll be working within a small team; therefore, the ability to work in a harmonious and respectful manner is important.
- Working in a retail environment requires a level of flexibility, most of our stores are open 7 days a week.
- We like to keep our stores looking tip top, so you’ll have a keen eye for detail and play a key role in maintaining our standard

**Just to give you a taste of our culture, we’ll be looking for you to**:

- Be a brand ambassador, ensuring that our values and ethos are never compromised
- Be honest and respectful
- Work collaboratively
- Talk openly and actively listen
- Take ownership of all aspects of the role

**A typical week would be 5 x 4 hour shifts, however flexibility would be required in line with store requirements.**

The benefits.:

- We believe R&R is important so for each year you’re with us, you have an extra day’s holiday (up to 10 additional days)
- Why work on your Birthday? Have it off
- Helping plan for the future - contributory pension scheme
- Get on the move - cycle to work scheme
- Support for planning your finances - JoJo saving scheme
- Being mindful - Health and Wellbeing Hub
- Having a great time - fabulous social events
- Supporting our communities - volunteer days
- We love our products Up to 40% discount for you to enjoy
- “It’s up to you” learning environment - ongoing training and educational development initiatives and opportunities.
- Financial wellbeing app, pay yourself 40% of your earnt wages whenever you want.

Who we are:
We are a company founded on the principle of People & Planet above Profit and we are proud of our B Corp Status. JoJo is a team effort and so many of our employees have put their heart and soul into their jobs, making sure we offer the most gorgeous collections and deliver the best service.

We may have grown into the UK’s leading parent and baby retailer, but we will never compromise on the quality of our products - it’s part of our DNA Our customers trust us to offer excellent quality at reasonable prices. All our team members strive to be the best they can be and we love how we support each other.

We put our growth down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and the never-ending pursuit of high standards means we have built a company that makes all of us proud.

**Our Values**:
The most useful thing a person can do in this world is to create ethical employment in a business which is a force f

  • Customer Advisor

    5 months ago

    Dorchester, United Kingdom Connect2Dorset Full time

    **Job Title: Customer Advisor** **Location: Dorchester** **Contract Type: Temporary** **Salary: £12.39 per hour** **About Us**: Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our...

  • Customer Service Advisor

    5 months ago

    Dorchester, United Kingdom Barclays Full time

    **Customer Service Advisor** **Dorchester** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Christmas Customer Advisor

    5 months ago

    Dorchester, United Kingdom Boots Full time

    Summary Job Reference: - 219371BR Dorchester, Cornhill Fixed Term We are now recruiting Christmas Customer Advisors for our Dorchester Cornhill store. Applicants must be able to work the following shift patterns: 5 days a week across Monday - Sunday from 9am - 6pm. 6 hours a day with 1 or 2 days off a week. **Christmas Customer Advisor** Joining us as...

  • Customer Care Advisor

    1 month ago

    Dorchester, United Kingdom Magna Housing Ltd Full time

    Customer Care Advisor (Part-Time)Salary: £19,470 per annum plus benefits30 hours per week (11.30 to 17.30 - Monday to Friday)(FTE Salary 37 hours £24,013)Permanent RoleLocation: Predominately home-based working with some travel to the office in Dorchester or Williton, therefore commutable distance from office would be advantageous. The closing date for...

  • Customer Advisor

    5 months ago

    Dorchester, United Kingdom Boots Full time

    Summary Job Reference: 233031BR - Job Reference: 2 3 3 0 3 1 B R Dorchester, Cornhill Permanent 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...

  • Customer Care Advisor

    5 months ago

    Dorchester, United Kingdom Magna Housing Limited Full time

    **Customer Care Advisor** - **Salary: £22,228 per annum plus benefits**: - ** Hours: 34.25 hours per week (Mon - Fri)**: - ** Location**: Predominately home-based working with some travel to the office in Dorchester or Williton, therefore commutable distance from office would be advantageous. **At Magna, our vision is to create great homes together....

  • Customer Care Advisor

    5 months ago

    Dorchester, United Kingdom Magna Housing Limited Full time

    **Customer Care Advisor** - **Salary: £24013 per annum**: - ** Hours: 37 hours per week (Mon - Fri)**: - ** Location**: Predominately home-based working with some travel to the office in Dorchester or Williton, therefore commutable distance from office would be advantageous. **At Magna, our vision is to create great homes together. Magna have ambitious...

  • Customer Experience Advisor

    5 months ago

    Dorchester, United Kingdom 1610 Full time

    As a **Customer Experience Advisor at Dorchester Sports Centre (9-15 hours per week or variable hours are available on a zero hours contract)**, you will carry out concierge duties at the front of house, welcoming, engaging with and directing customers and visitors to the centre and supporting back-office administration, supporting digital/phone booking...

  • Parts Advisor

    5 months ago

    Dorchester, United Kingdom Pembrook Resourcing Full time

    **Parts Advisor** **Pembrook Resourcing are currently seeking a parts advisor on behalf of their client.** **Duties -** - As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. - You will need to have excellent communication skills, with a...

  • Parts Advisor

    5 months ago

    Dorchester, United Kingdom Performance Resourcing Full time

    **Parts Advisor** Dorchester, Dorset £25,000 - £28,000/annum. We are recruiting an Experienced **Parts Advisor** for a **Franchise Car Dealership** in the **Dorchester **area. **Join a friendly local team**, and you'll soon discover that our client will invest both in their business and in you. From a comprehensive training and development programme....

  • Parts Advisor

    5 months ago

    Dorchester, United Kingdom Performance Resourcing Full time

    **Parts Advisor** Dorchester, Dorset £25,000 - £28,000/annum. We are recruiting an Experienced **Parts Advisor** for a **Franchise Car Dealership** in the **Dorchester **area. **Join a friendly local team**, and you'll soon discover that our client will invest both in their business and in you. From a comprehensive training and development programme....

  • Mortgage Advisor

    5 months ago

    Dorchester, United Kingdom Connells Full time

    Mortgage Advisor Connells Estate Agency are looking for a Mortgage and Protection Advisor to join them in Dorchester. OTE £45k What’s in it for you? Excellent internal progression to support your career aspirations Lucrative earning potential and uncapped commission Abundance of lead opportunities Supportive and rewarding environment ...

  • Automotive Service Advisor

    5 months ago

    Dorchester, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £35k OTE** Experienced Service Advisor Prestige Franchise Dealership £35k OTEper annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...

  • Sales Advisor

    5 months ago

    Dorchester, United Kingdom Vertu Motors Full time

    **Vertu Motors BMW Dorchester** We are currently looking for a Sales Advisor to come and join our team at Vertu Motors BMW Dorchester! We are offering an industry leading basic salary of £32,000 plus an OTE of £38,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working patterns that can...

  • Parts Advisor

    5 months ago

    Dorchester, United Kingdom GCS Agricentre Full time

    **Technical Parts Advisor** We are looking for Parts Advisor to work alongside our existing team for our Brand New bespoke depot at Wardon Hill (Near the George Albert Hotel, Wardon Hill, DT29PW), and our satellite branch at Shaftesbury, here in stunning Dorset in the South West, Key Attributes: - Agricultural machinery knowledge - Case IH and Manitou...

  • Employment Advisor

    4 weeks ago

    Dorchester, Dorset, United Kingdom Maximus UK Full time

    Job SummaryMaximus UK is seeking a highly motivated and experienced Employment Advisor to join our team. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.Key ResponsibilitiesManage a caseload of customers, providing personalized support and guidance to help them achieve...

  • Employment Advisor

    4 weeks ago

    Dorchester, Dorset, United Kingdom Maximus UK Full time

    Job SummaryMaximus UK is seeking a highly motivated and experienced Employment Advisor to join our team. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.Key ResponsibilitiesManage a caseload of customers, providing personalized support and guidance to help them achieve...

  • Sales Advisor

    3 weeks ago

    Dorchester, United Kingdom ProCook Full time

    Join Our Culinary Team as a Part-Time Sales Advisor at ProCook – Dorchester Store!Are you passionate about cooking and sharing your kitchen expertise? ProCook is searching for Part-Time Sales Advisor to spice up our Dorchester Store team. You are the go-to person for our customers, providing exceptional service and advice on our kitchenware offerings. This...

  • Customer Advisor

    5 months ago

    Dorchester, United Kingdom Boots Full time

    Summary Job Reference: - 227061BR Dorchester, Cornhill Fixed Term 15 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Advisor

    5 months ago

    Dorchester, United Kingdom Boots Full time

    Job Reference: 208596BR Dorchester, Cornhill Fixed Term Full-time | Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...