IT Helpdesk Technical Support

2 weeks ago


Stevenage, United Kingdom Dupen Ltd (Dupen Recruitment) Full time

1st line IT Helpdesk Support Analyst.This global technology group is seeking a **1st line service desk support analyst** to join their friendly and collaborative client support team.

This is a permanent, long-term opportunity to grow and develop within a dynamic and collaborative company.

**IT Helpdesk Support Analyst - the Role**:

- Remote technical support to UK commercial organisations using the client’s software
- Broad-based 1st line IT helpdesk support duties
- Providing total customer care as part of the process

Opportunities exist to grow to 2nd and 3rd line levels within the team, and also into a number of other internal Tech departments as your experience grows

A standard 37.5 working hours - Monday to Friday - 08:30 to 17:00hrs.

**IT Helpdesk Support Analyst - the Person:**
- There will be the opportunity to learn more about SQL.
- Strong customer care skills will also be required, together with the attitude and aptitude for continued learning and development.

**Location**:This is a remote ‘WFH’ role with the occasional requirement to visit the office for any special training or personal development requirements.

Salary to £21,500, plus 25 days holiday, pension and health-related benefits. Services advertised by Dupen are those of an Agency.



  • Stevenage, United Kingdom Dupen Ltd (Dupen Recruitment) Full time

    1st line IT Helpdesk Support Analyst.This global technology group is seeking a **1st line service desk support analyst** to join their friendly and collaborative client support team. This is a permanent, long-term opportunity to grow and develop within a dynamic and collaborative company. **IT Helpdesk Support Analyst - the Role**: - Remote technical...


  • Stevenage, United Kingdom In Technology Group Limited Full time

    **Job Title**: 1st Line Helpdesk Technician **Location**: Stevenage **Salary**: £21,000- £25,000 **Job Summary**: **Responsibilities**: - Provide first line technical support to customers & users - Take ownership of customer issues and ensure resolution in a timely manner - Utilise remote access software to investigate customer's technical issues - Follow...

  • Laboratory Helpdesk Technician

    Found in: Talent UK 2A C2 - 2 weeks ago


    Stevenage, United Kingdom Skills Alliance Full time

    **Laboratory Helpdesk Technician - , - 6 **Are you ready to play a crucial role in revolutionising cancer treatment? Join our client's team as a Laboratory Helpdesk Technician and contribute to the development of cutting-edge therapies in a leading biopharmaceutical company dedicated to fighting cancer. ?· You'll have the opportunity to...

  • Laboratory Helpdesk Technician

    Found in: Appcast UK C C2 - 1 week ago


    Stevenage, United Kingdom Skills Alliance Full time

    **Laboratory Helpdesk Technician - 𝐒𝐭𝐞𝐯𝐞𝐧𝐚𝐠𝐞, 𝐔𝐊 - 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 6 𝐦𝐨𝐧𝐭𝐡 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲**Are you ready to play a crucial role in revolutionising cancer treatment? Join our client's team as a Laboratory Helpdesk Technician and...

  • Laboratory Helpdesk Technician

    Found in: Appcast UK C2 - 1 week ago


    Stevenage, United Kingdom Skills Alliance Full time

    **Laboratory Helpdesk Technician - 𝐒𝐭𝐞𝐯𝐞𝐧𝐚𝐠𝐞, 𝐔𝐊 - 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 6 𝐦𝐨𝐧𝐭𝐡 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲**Are you ready to play a crucial role in revolutionising cancer treatment? Join our client's team as a Laboratory Helpdesk Technician and...

  • Laboratory Helpdesk Technician

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Stevenage, United Kingdom Skills Alliance Full time

    **Laboratory Helpdesk Technician - 𝐒𝐭𝐞𝐯𝐞𝐧𝐚𝐠𝐞, 𝐔𝐊 - 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 6 𝐦𝐨𝐧𝐭𝐡 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲**Are you ready to play a crucial role in revolutionising cancer treatment? Join our client's team as a Laboratory Helpdesk Technician and...


  • Stevenage, Hertfordshire, United Kingdom Skills Alliance Full time

    ** Laboratory Helpdesk Technician - , - 6 ** Are you ready to play a crucial role in revolutionising cancer treatment? Join our client's team as a Laboratory Helpdesk Technician and contribute to the development of cutting-edge therapies in a leading biopharmaceutical company dedicated to fighting cancer. ?· You'll have the opportunity to...

  • Laboratory Helpdesk Technician

    Found in: Jooble UK C2 - 2 weeks ago


    Stevenage, Hertfordshire, United Kingdom Skills Alliance Full time

    ** Laboratory Helpdesk Technician - , - 6 ** Are you ready to play a crucial role in revolutionising cancer treatment? Join our client's team as a Laboratory Helpdesk Technician and contribute to the development of cutting-edge therapies in a leading biopharmaceutical company dedicated to fighting cancer. ?· You'll have the opportunity to...


  • Stevenage, Hertfordshire, United Kingdom MARKJAMES SEARCH LTD Full time

    You will be responsible for delivering both BAU and project support across Wintel, Storage, and Database environments. MSCE Windows 2000/2003 and MCP MS Exchange Helpdesk/Problem Control Knowledgeable in supporting various antivirus software products like Trend Micro Scanmail, Sophos A/V, Group shield. This contract is a 12 Month Contract and is...


  • Stevenage, United Kingdom Carestream Dental LLC Full time

    **Technical Support Analyst Level 3** is responsible for managing escalated customer issues and identifying knowledge improvement opportunities for level 1/2 analysts and Enterprise direct customers. By using analytical tools and product experience to analyse technical support issues and define knowledge that can be used by the internal team and end users...


  • Stevenage, United Kingdom Carestream Dental LLC Full time

    **Major Purpose of Role**: To provide technical/administrative assistance and 1st and 2nd level support related to Carestream Dental, hardware, or software. Response to queries, follows escalation process, Provides Licenses and Spare parts, runs diagnostic programs, isolates problem, and determines and implements a solution. **Specific...


  • Stevenage, United Kingdom Carestream Dental LLC Full time

    **Major Purpose of Role**: To provide technical/administrative assistance and 1st and 2nd level support related to Carestream Dental, hardware, or software. Response to queries, follows escalation process, Provides Licenses and Spare parts, runs diagnostic programs, isolates problem, and determines and implements a solution. **Specific...


  • Stevenage, United Kingdom Carestream Dental LLC Full time

    **Major Purpose of Role**: To provide technical/administrative assistance and 1st and 2nd level support related to Carestream Dental, hardware, or software. Response to queries, follows escalation process, Provides Licenses and Spare parts, runs diagnostic programs, isolates problems, and determines and implements a solution. **Specific...


  • Stevenage, United Kingdom High Profile Resourcing Ltd Full time

    Maintenance Facilities Engineer – Hospitality and Retail Industry London Victoria Station Salary: £28-36,000 +benefits, career opportunities We are recruiting for Multiskilled Engineers / Handy people, to be based in Greater London to carry out reactive and remedial works in our clients’ site in Victoria train station. To provide an efficient and...

  • Facilities Technician

    Found in: Whatjobs ES C2 - 6 days ago


    Stevenage, United Kingdom High Profile Resourcing Ltd Full time

    Maintenance Facilities Engineer – Hospitality and Retail IndustryLondon Victoria StationSalary: £28-36,000 +benefits, career opportunitiesWe are recruiting for Multiskilled Engineers / Handy people, to be based in Greater London to carry out reactive and remedial works in our clients’ site in Victoria train station. To provide an efficient and effective...


  • Stevenage, United Kingdom Electus Recruitment Solutions Ltd Full time

    Salary-: - £40000 - £45000 per annum- Location-: - Stevenage, Hertfordshire, South East, EnglandYour experience working as a Technical Author can prove a vital asset to my client. Moving into a new phase of projects, they can offer you work variety and the opportunity to work on interesting and dynamic projects. You will have the opportunity to help create...

  • Technical Author

    1 week ago


    Stevenage, United Kingdom Yolk Recruitment Full time

    **TECHNICAL AUTHOR - INSIDE IR35 - VIA UMBRELLA - £43 PER HOUR - SC CLEARED - 12 MONTHS - Stevenage - TWO STAGE INTERVIEW PROCESS** Yolk Recruitment are recruiting a Technical Author to join our client on an initial 12 month deal from Stevenage with likely extensions thereafter. **Responsibilities**: - To write technical documentation in Standard...

  • Technical Author

    1 week ago


    Stevenage, United Kingdom Advantage Resourcing Full time

    World Class Defence Organisation based in Stevenage, Hertfordshire (the role will be mainly remote, working from home. 2-4 days per month onsite on average) is currently looking to recruit a Technical Author subcontractor on an initial 12 month contract. Hourly Rate: £43ph (Umbrella). Contract Duration: 12 Months (initially and then ongoing and long-term...

  • Technical Author

    Found in: Whatjobs ES C2 - 6 days ago


    Stevenage, United Kingdom Advantage Resourcing Full time

    World Class Defence Organisation based in Stevenage, Hertfordshire (the role will be mainly remote, working from home. 2-4 days per month onsite on average) is currently looking to recruit a Technical Author subcontractor on an initial 12 month contract.Hourly Rate: £43ph (Umbrella).Contract Duration: 12 Months (initially and then ongoing and long-term...

  • Technical Author

    Found in: Talent UK C2 - 2 weeks ago


    Stevenage, United Kingdom Viavi Solutions Inc. Full time

    Summary: As a Technical Author, you will be responsible for creating and maintaining documentation required to support the use, maintenance, and servicing of company products, whilst supporting and assisting other Technical Authors in the Technical Publications team. Duties & Responsibilities: Key Responsibilities: Obtain technical information...