Claims Administrator

4 weeks ago


Milton Park Industrial Estate, United Kingdom The Recruitment Group Full time

Do you have previous Administration experience?

Are you Customer Service focused?

If you are an avid problem solver and have strong communication skills, then this could be the role for you
The Benefits on offer
Hours - Monday - Friday, 8.30am - 5.00pm with half an hour lunch.

**Salary**: £23,000 £24,000 Per Annum

Location: Milton Park

As a Claims Handler, your responsibilities will be:

- Maintain claims allocated to you within the set SLA's
- Make formal assessments on claims to decide if they are covered under the policy terms and conditions
- Make cost effective decisions on all claims handled
- Raising Purchase Orders
- Updating consumers on all actions taking
- Liaise with manufacturers and retailers
- Update weekly reports to track where you are against SLA
- Telephones to be answered within set SLA
- Handle complaints in the correct manner as set by the underwriters
- Adherence to the business Service Level Agreement targets
- Perform other duties as assigned

About You:

- Good office organisational and administrative skills
- Excellent communication skills
- Excellent customer service skills
- Able to work on own initiative and ability to prioritise

To be considered for this role, you will be comfortable liaising at all levels with clients and customers, be able to prioritise and organise your day, be a positive team player and you will thrive in diverse role and be confident juggling a varied and challengingworkload.
**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement



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