Finance Customer Service Administrator

2 weeks ago


St Albans, United Kingdom Red Door Recruitment Full time

A friendly and relaxed Financial Services company based in St Albans are looking for a Customer Service Administrator to join a friendly and welcoming team.

This is a busy and interesting role where you will be speaking to customers on the phone and offering a high level of customer service, dealing with any enquiries that come in via telephone and in writing.

You will be based within a modern office centrally located and in easy reach of the town centre.

The company offer excellent opportunities for development and progression in the future. You will work in a friendly and sociable team where everyone supports each other.

**What’s in it for you**:

- **Salary**: £20k to £24k depending on experience
- **Hours**: **Monday to Friday 9 - 5.30**:

- Life Assurance
- Sickness cover
- Excellent training
- Social events
- Friendly and welcoming team
- Career progression

**Key Responsibilities**:

- Provide an excellent standard of service
- Deal with correspondence to and from clients as necessary, bringing any issues to the attention of the Team Leader
- Deal politely with clients on the telephone
- Process general administration, account amendments and new business inputting
- Achieve and succeed service standards on call answering and missed calls
- Comply with legislative and regulatory requirements, e.g., data protection, money laundering, FCA rules, treating customers fairly
- Work as part of a team, assist colleagues if directed

**What the employer is looking for**:

- 1 years+ experience within customer service and administration
- Experience from the financial services industry is preferred
- Minimum qualifications of GCSE standard or equivalent
- Good interpersonal, organisational and communication skills
- Ability to work to tight deadlines in a pressurised and fast-moving environment
- Ability to adapt to change with a flexible approach
- Strong communicational skills and good attention to detail
- Proficient in Microsoft Excel and Word
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Life insurance
- Sick pay

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: JD3015



  • St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Administrator **Salary**: £24,000 per annum Location: St Albans, Hertfordshire Contract: Permanent Hours: Monday to Friday 09:00 - 17:30 COMPANY PROFILE SKILLS REQUIRED - Previous customer service experience - Excellent communication skills - You work well under pressure and enjoy being in a fast paced environment - Competent...


  • St Albans, United Kingdom Red Door Recruitment Full time

    A friendly, professional, and relaxed Financial Services company based in St Albans are looking for a Customer Service Administrator to join a friendly and welcoming team. This is a busy and interesting role where you will be processing administration and dealing with customers over the phone within their bonds team. You will be based within a modern...


  • St Albans, United Kingdom Red Door Recruitment Full time

    A friendly and professional Financial Services company located in St Albans is seeking a Customer Service Administrator to join their welcoming team in a modern office at a central location.This role involves processing administration tasks and assisting customers over the phone within the bonds team, offering great opportunities for growth and development...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Advisor **Salary**: Up to £24,000 per annum **Location**: St Albans **Contract**: Full time, Permanent **Hours**: Monday to Friday 9am - 5.30pm **COMPANY PROFILE** This is an exciting opportunity to work for our well-established client who are in the Financial Services industry in St Albans. Supporting companies within the...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Executive **Salary**: Up to £24,0000 per annum Location: St Albans / Hybrid Contract: Permanent Hours: Monday to Friday 09:00 - 17:30 COMPANY PROFILE This is an exciting opportunity to work for our well-established client who are in the Financial Services industry St Albans. Supporting companies within the Finance sector for...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title: Internal Sales Executive** **Salary: £24,000 - £26,000 basic, plus OTE £5000** **Contract: Permanent, full time** **Location: St Albans** **Hours: Monday - Friday 08:30 - 17:30** Do you have previous sales / customer service experience? Are you confident in negotiating with clients and suppliers? Do you have a strong work ethic? If the...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Executive **Salary**: £27,000 - £31,000 per annum **Location**: St Albans **Contract**: Permanent, Full Time **Hours**: Shifts between Monday - Sunday, between 9am and 8pm **COMPANY PROFILE** Our client, a well-established organisation is looking for an experienced Customer Service Experience Executive to join their team in...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Executive **Salary**: £27,000 - £31,000 per annum **Location**: St Albans **Contract**: Permanent, Full Time **Hours**: Shifts between Monday - Sunday, between 9am and 8pm **COMPANY PROFILE** Our client, a well-established organisation is looking for an experienced Customer Service Experience Executive to join their team in...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Services Executive **Salary**: £19,000 - £22,500 annum + bonus Location: Near St Albans Contract: Full time, Permanent - Monday - Friday, 9:00am - 5:30pm COMPANY PROFILE Our well-established client is looking for a positive and friendly Customer Experience Executive to join their vibrant and lively team near St Albans. They are an...


  • St. Albans, United Kingdom Think Specialist Recruitment Full time

    Do you want to work within an exciting industry? Do you have previous experience within a customer service focused role? Think Specialist Recruitment are pleased to be working with a growing organisation based within the St Albans area. This opportunity would suit someone who enjoys delivering a high level of customer service, someone who is happy to work...


  • St Albans, United Kingdom Think Specialist Recruitment Full time

    Do you want to work within an exciting industry? Do you have previous experience within a customer service focused role? Think Specialist Recruitment are pleased to be working with a growing organisation based within the St Albans area. Salary - £26,000 - 28,000pa Monday - Friday - Office based Some of the duties will include: - Assisting with customer...


  • St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Do you want to work within an exciting industry? Do you have previous experience within a customer service focused role? Think Specialist Recruitment are pleased to be working with a growing organisation based within the St Albans area.This opportunity would suit someone who enjoys delivering a high level of customer service, someone who is happy to work...


  • St Albans, United Kingdom Red Door Recruitment Full time

    **St Albans** **Up to £24k** **Monday to Friday 9-5.30** A friendly and professional Financial Services company based in St Albans are looking for a Customer Service Advisor to join a friendly and welcoming team. This is a busy and interesting role where you will be dealing with customers over the phone. You will be based within a modern office...


  • St Albans, United Kingdom Red Door Recruitment Full time

    **St Albans** **Up to £24k** **Monday to Friday 9-5.30** A friendly and professional Financial Services company based in St Albans are looking for a Customer Service Advisor to join a friendly and welcoming team. This is a busy and interesting role where you will be dealing with customers over the phone. You will be based within a modern office...


  • St Albans, United Kingdom Red Door Recruitment Full time

    **St Albans** **Up to £24k** **Monday to Friday 9-5.30** A friendly and professional Financial Services company based in St Albans are looking for a Customer Service Advisor to join a friendly and welcoming team. This is a busy and interesting role where you will be dealing with customers over the phone. You will be based within a modern office...


  • St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Would you like to work for a market-leading organisation? Do you have previous office based customer service experience? Would you like to be part of a great team environment? Think Specialist Recruitment are pleased to be working with a great organisation based within the St Albans area. We are looking for a Customer Service Administrator to join a growing...


  • St. Albans, United Kingdom Red Door Recruitment Limited Full time

    An ambitious, dynamic, company who are based minutes from the town centre are looking for a Customer Service Administrator to join their team. Branding is at the heart of everything they do, and they have a lot of fun along the way! They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment. This is an...


  • St. Albans, United Kingdom Red Door Recruitment Limited Full time

    An ambitious, dynamic, company who are based minutes from the town centre are looking for a Customer Service Administrator to join their team. Branding is at the heart of everything they do, and they have a lot of fun along the way! They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment. This is an...


  • St. Albans, United Kingdom Red Door Recruitment Limited Full time

    An ambitious, dynamic, company who are based minutes from the town centre are looking for a Customer Service Administrator to join their team. Branding is at the heart of everything they do, and they have a lot of fun along the way! They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment. This is an...


  • St Albans, Hertfordshire, United Kingdom Accountancy Action Full time

    Are you looking for an entry level role in Finance? My client is looking to recruit a Finance Administrator to join their team for a period of 12 months (on a fixed term contract). This is an excellent opportunity for a confident self-starter with a methodical approach.You will have achieved GCSE's (or equivalent) in Maths and English at grade C or above...