Support Assistant

4 weeks ago

Doncaster, United Kingdom The Riverside Group Full time

**Job Title**:Support Assistant
**Contract Type**:Fixed Term until September 2025
**Salary**:£24,627 per annum (pro rata)
**Working Hours**: Part time 22.5 hours per week
**Working Pattern**:4 week rolling rota over 7 days starting at 7.30am latest finish time 22:30
**Location**: Open House, Doncaster

**The difference you will make as a Support Assistant**

You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

**About you**

We are looking for someone with:

- Experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays (pro rata) _*delete for Full Time _
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**Diversity and Inclusion at Riverside**:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

**Role Profile**

We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:

- Assisting in the planning and delivery of a range of personalised support and move-on plans
- Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk
- Inspiring and motivating customers to meet agreed outcomes and develop life skills
- Assisting customers with day-to-day support and tenancy-related matters
- Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them
- Signposting customers to appropriate external support services, such as food banks and other community resources
- Supporting customers to be ‘tenancy ready’, enabling successful move on
- Supporting customers to be financially independent through budgeting plans and maximising income
- Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
- Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure
- Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform
- Assisting in the promotion of customer involvement and consultation
- Assisting with the delivery of a range of group work sessions

**Deliver a support service**:

- Support the delivery of the referral process for new customers
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support
- Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns
- Clean and prepare customer rooms as appropriate
- Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service
- Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately
- Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers
- Carry out day-to-day administration and operational duties
- Maintaining and updating financial administration systems including rent accounts, invoices, petty cash and banking
- Assist in collat

  • Senior Support Worker

    4 days ago

    Doncaster, United Kingdom Creative Support Full time

    Job Reference: 71774 Posted: Monday 15th April 2024 Closing Date**:Friday 26th April 2024** **£12.00 per hour** **Doncaster, South Yorkshire** *** **Full-Time** We are looking for a caring, dynamic and highly motivated person to join the team as a Senior Support Worker in our Doncaster Supported Living Services. We have senior support worker...

  • Senior Support Worker

    16 hours ago

    Doncaster, United Kingdom Creative Support Full time

    We are looking for a caring, dynamic and highly motivated person to join the team as a Senior Support Worker in our Doncaster Supported Living Services . Our services in Doncaster, South Yorkshire provide excellent care and support to individuals with a range of support needs, including learning disabilities, autism, and complex needs . As a Senior...

  • Residential Childrens Support Worker

    1 week ago

    Doncaster, United Kingdom Reed Business Support Full time

    **Reed are proud to be supporting the recruitment of Residential Care Officers to work at Doncaster Council on a permanent basis to start immediately.** **The roles are to be based at various Children’s Residential homes across Doncaster.** **The hours of work are full time and are 37 hours per week.** A full driving licence is required. **About the...

  • Residential Childrens Support Worker

    1 week ago

    Doncaster, United Kingdom Reed Business Support Full time

    **Reed are proud to be supporting the recruitment of Residential Care Officers to work at Doncaster Council on a permanent basis to start immediately.** **The roles are to be based at various Children’s Residential homes across Doncaster.** **The hours of work are full time and are 37 hours per week.** A full driving licence is required. **About the...

  • Support Assistant

    1 month ago

    Doncaster, United Kingdom The Riverside Group Full time

    **Job Title**:Support Assistant **Contract Type**:Permanent **Salary**:£22,998.93 per annum **Working Hours**:37.5 hrs per week **Working Pattern**:Rota - 4 week rolling rota - 1 week afters, 1 week mornings, 1 week afters, 1 week mornings, 1 weekend in four. Morning shift 8am to 4pm, afters 12 noon to 8pm, weekend shift 10am to...

  • Support Assistant

    1 day ago

    Doncaster, United Kingdom Riverside Full time

    Job Title: Support Assistant Contract Type: Permanent Salary: £24,627.00  Working Hours: 37.5 hours per week Working Pattern: 7 day pattern on a 4 weekly rota that will include evenings, weekends and bank holidays Location: Wharf House, Doncaster  If you share our values and are excited about making a significant impact at Riverside, please...

  • Support Assistant

    3 weeks ago

    Doncaster, United Kingdom Riverside Full time

    Job Title:  Support Assistant Contract Type: Fixed Term until September 2025 Salary: £24,627 per annum (pro rata) Working Hours : Part time 22.5 hours per week Working Pattern: 4 week rolling rota over 7 days starting at 7.30am latest finish time 22:30 Location : Open House, Doncaster If you share our values and are excited about making a...

  • Waking Nights Officer Childrens Residential Support

    1 week ago

    Doncaster, United Kingdom Reed Business Support Full time

    **Reed are proud to be supporting the recruitment of Waking Nights Officers to work at Doncaster Council on a permanent basis to start immediately.** **The roles are to be based at various Children’s Residential homes across Doncaster.** **The hours of work are 21 to 28 per week.** A full driving licence is required. **About the role?** Doncaster...

  • Waking Nights Officer Childrens Residential Support

    1 week ago

    Doncaster, United Kingdom Reed Business Support Full time

    **Reed are proud to be supporting the recruitment of Waking Nights Officers to work at Doncaster Council on a permanent basis to start immediately.** **The roles are to be based at various Children’s Residential homes across Doncaster.** **The hours of work are 21 to 28 per week.** A full driving licence is required. **About the role?** Doncaster...

  • Support Assistant

    1 month ago

    Doncaster, United Kingdom The Riverside Group Full time

    **Support Assistant** **Permanent Role** **Full Time 37.5 Hours per week** **Based in Doncaster - Scheme Name Wharf House** **Salary £21,255** **Working Pattern - 7 day rota including weekends and bank holidays Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to...

  • Support Assistant

    2 months ago

    Doncaster, United Kingdom The Riverside Group Full time

    Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness. **The difference you’ll make** You will be key in the day-to-day running of one of our supported housing services. We...

  • Care Assistant

    1 month ago

    Doncaster, United Kingdom The Human Support Group Limited Full time

    Company Description Care Assistant Location: Doncaster - DN1 to DN7, DN11, DN12 Hourly rate:  £12.50 per hour + 20p mileage Shifts: Days Access to vehicle required: Yes, due to the geographical nature of this role What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and...

  • Care Assistant

    1 week ago

    Doncaster, United Kingdom The Human Support Group Limited Full time

    Company Description Care Assistant Location: Doncaster - DN1 to DN7, DN11, DN12 Hourly rate:  £12.50 per hour + 20p mileage Shifts: Days Access to vehicle required: Yes, due to the geographical nature of this role What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and...

  • Assistant Facilities Coordinator

    2 weeks ago

    Doncaster, United Kingdom Reed Business Support Full time

    I am currently recruiting for an **Assistant Facilities Coordinator** to work at my client based in the **DN1 postcode** of Doncaster. **You will be required to support the senior coordinator with duties such as**: - Stocking kitchens and making sure they are clean and tidy - Carry out fire alarms tests - General administration duties **To be successful...

  • Learning Support Assistant

    4 weeks ago

    Doncaster, United Kingdom GSL Education Full time

    Learning Support Assistant Location: DoncasterSalary: £85 to £94 per dayStart Date: ASAPJob Summary:GSL Education are seeking a dedicated Learning Support Assistant to join a vibrant educational setting in Doncaster. This role involves providing invaluable support to students with diverse learning needs, ensuring they could thrive academically and...

  • Support Assistant

    17 hours ago

    Doncaster, United Kingdom The Riverside Group Full time

    **Job Title: Support Assistant** **Contract Type: Permanent** **Full time: 37.5 hours per week** **Salary: 21,255** **Working Pattern: Four week rolling shift rota** **Location: Doncaster, Wharf House Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to...

  • Sales Support Assistant

    1 week ago

    Doncaster, United Kingdom Elevation Recruitment Group Full time

    Are you a dynamic and motivated individual with a passion for sales? Elevation Recruitment is currently seeking a Sales Support Assistant on behalf of a leading manufacturing business based in Doncaster. This is an excellent opportunity to join a thriving company and contribute to its growth and success. Responsibilities of the Sales Support Assistant: -...

  • Learning Support Assistant

    3 weeks ago

    Doncaster, United Kingdom Protocol Education Full time

    Protocol Education are looking for caring, supportive and dedicated LSA's who have experience working with pupils either as part of small groups or on a one-to-one basis. We are recruiting for an LSA to work in a primary school based in Doncaster, as well as surrounding areas. If you have experience as a Teaching Assistant or Learning Support Assistant and...

  • Learning Support Assistant

    3 weeks ago

    Doncaster, United Kingdom Tradewind Full time

    Tradewind are recruiting! Are you seeking a Learning Support Assistant role to start in Doncaster ASAP? Tradewind are seeking a Learning Support Assistant to work at a primary school in North Doncaster. The position is for 5 days per week, Monday to Friday starting ASAP. The hours are 9.00am-3.00pm each day. They are seeking a Learning Support Assistant to...

  • Learning Support Assistant

    3 weeks ago

    Doncaster, United Kingdom Tradewind Recruitment Full time

    Tradewind are recruiting! Are you seeking a Learning Support Assistant role to start in Doncaster ASAP? Tradewind are seeking a Learning Support Assistant to work at a primary school in North Doncaster. The position is for 5 days per week, Monday to Friday starting ASAP. The hours are 9.00am-3.00pm each day. They are seeking a Learning Support Assistant...