Support Assistant

2 weeks ago

Doncaster, United Kingdom Riverside Full time

Job Title:  Support Assistant
Contract Type: Fixed Term until September 2025
Salary: £24,627 per annum (pro rata)
Working Hours : Part time 22.5 hours per week
Working Pattern: 4 week rolling rota over 7 days starting at 7.30am latest finish time 22:30
Location : Open House, Doncaster

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Assistant

You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

About you

We are looking for someone with:

Experience of working with people in a customer facing environment An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

Competitive pay & generous pension  28 days holidays plus bank holidays (pro rata)  Flexible working options available Investment in your learning, personal development and technology A wide range of benefits

Diversity and Inclusion at Riverside:  

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by: 

Assisting in the planning and delivery of a range of personalised support and move-on plans Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk Inspiring and motivating customers to meet agreed outcomes and develop life skills Assisting customers with day-to-day support and tenancy-related matters Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them Signposting customers to appropriate external support services, such as food banks and other community resources Supporting customers to be ‘tenancy ready’, enabling successful move on Supporting customers to be financially independent through budgeting plans and maximising income Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals  Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform Assisting in the promotion of customer involvement and consultation Assisting with the delivery of a range of group work sessions

Deliver a support service:

Support the delivery of the referral process for new customers Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns Clean and prepare customer rooms as appropriate Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers Carry out day-to-day administration and operational duties Maintaining and updating financial administration systems including rent accounts, invoices, petty cash and banking Assist in collating and submitting information returns on funding, health & safety and performance Act as point of contact on the phone, reception and deal with a range of enquiries

Other Information

You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours Use the Lone Worker system as and when necessary Ensure customers are safe at all times - carrying out all of your duties within Riverside’s Policy and Procedure Policy and Procedure framework . health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc Deliver your role in line with Riverside company values – “Our Riverside Way” Participate in team meetings, attend regular supervisions and reflecting practice sessions. Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely From time to time, you may be required to undertake additional duties and responsibilities in consultation with your Line Manager

Person Specification

Essential

Experience of working with vulnerable client groups Experience of delivering structured support in either housing or social care To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required

  • Support Assistant

    4 weeks ago

    Doncaster, United Kingdom The Riverside Group Full time

    **Job Title**:Support Assistant **Contract Type**:Permanent **Salary**:£22,998.93 per annum **Working Hours**:37.5 hrs per week **Working Pattern**:Rota - 4 week rolling rota - 1 week afters, 1 week mornings, 1 week afters, 1 week mornings, 1 weekend in four. Morning shift 8am to 4pm, afters 12 noon to 8pm, weekend shift 10am to...

  • Support Assistant

    4 weeks ago

    Doncaster, United Kingdom The Riverside Group Full time

    **Support Assistant** **Permanent Role** **Full Time 37.5 Hours per week** **Based in Doncaster - Scheme Name Wharf House** **Salary £21,255** **Working Pattern - 7 day rota including weekends and bank holidays Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to...

  • Support Assistant

    1 month ago

    Doncaster, United Kingdom The Riverside Group Full time

    Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness. **The difference you’ll make** You will be key in the day-to-day running of one of our supported housing services. We...

  • Learning Support Assistant

    2 weeks ago

    Doncaster, United Kingdom GSL Education Full time

    Learning Support Assistant Location: DoncasterSalary: £85 to £94 per dayStart Date: ASAPJob Summary:GSL Education are seeking a dedicated Learning Support Assistant to join a vibrant educational setting in Doncaster. This role involves providing invaluable support to students with diverse learning needs, ensuring they could thrive academically and...

  • Care Assistant

    1 month ago

    Doncaster, United Kingdom The Human Support Group Limited Full time

    Company Description Care Assistant Location: Doncaster - DN1 to DN7, DN11, DN12 Hourly rate:  £12.50 per hour + 20p mileage Shifts: Days Access to vehicle required: Yes, due to the geographical nature of this role What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and...

  • Assistant Facilities Coordinator

    1 day ago

    Doncaster, United Kingdom Reed Business Support Full time

    I am currently recruiting for an **Assistant Facilities Coordinator** to work at my client based in the **DN1 postcode** of Doncaster. **You will be required to support the senior coordinator with duties such as**: - Stocking kitchens and making sure they are clean and tidy - Carry out fire alarms tests - General administration duties **To be successful...

  • Learning Support Assistant

    4 weeks ago

    Doncaster, United Kingdom Reed Education Full time

    Key Responsibilities: - Supporting teachers in the classroom - Assisting with the preparation and delivery of lessons - Supporting students with their learning and development - Marking and assessing work - Supporting students with additional needs - Attend team meeting and training Qualifications and Experience: - A minimum of 6 months experience as a...

  • Learning Support Assistant

    2 weeks ago

    Doncaster, United Kingdom Protocol Education Full time

    Protocol Education are looking for caring, supportive and dedicated LSA's who have experience working with pupils either as part of small groups or on a one-to-one basis. We are recruiting for an LSA to work in a primary school based in Doncaster, as well as surrounding areas. If you have experience as a Teaching Assistant or Learning Support Assistant and...

  • Learning Support Assistant

    1 week ago

    Doncaster, United Kingdom Tradewind Full time

    Tradewind are recruiting! Are you seeking a Learning Support Assistant role to start in Doncaster ASAP? Tradewind are seeking a Learning Support Assistant to work at a primary school in North Doncaster. The position is for 5 days per week, Monday to Friday starting ASAP. The hours are 9.00am-3.00pm each day. They are seeking a Learning Support Assistant to...

  • Learning Support Assistant

    6 days ago

    Doncaster, United Kingdom Tradewind Recruitment Full time

    Tradewind are recruiting! Are you seeking a Learning Support Assistant role to start in Doncaster ASAP? Tradewind are seeking a Learning Support Assistant to work at a primary school in North Doncaster. The position is for 5 days per week, Monday to Friday starting ASAP. The hours are 9.00am-3.00pm each day. They are seeking a Learning Support Assistant...

  • Learning Support Assistant

    2 days ago

    Doncaster, United Kingdom Doncaster City Council Full time

    **Job description** **Trinity Academy** **Trinity Academy** **Thorne** **Doncaster** **DN8 5BY** **Tel**: 01405 813000 **Contract**: Permanent, Full time **Closing Date**: 9:00am, 6th Jan 2023 - Trinity Academy have an exciting opportunity for an enthusiastic and motivated individual to join our administration team to help us deliver an even better...

  • Learning Support Assistant

    3 days ago

    Doncaster, United Kingdom Doncaster City Council Full time

    **Job description** - Trinity Academy - Church Balk, - Thorne, - Doncaster, - DN8 5BY - Tel: 01405 813000 - Term Time Only, Monday to Friday, 8.30am and 3.30pm - Trinity Academy have an exciting opportunity for an enthusiastic and motivated individual to join our administration team to help us deliver an even better service to the staff and students. - The...

  • Business Support Assistant

    3 days ago

    Doncaster, United Kingdom Glu Recruit Full time

    Ref: 624 Role: Business Support Assistant Salary: £12.91 per hour Located: Doncaster Hours: Monday to Friday Working as part of a dedicated team, you’ll assist in the provision of an excellent administrative support service to the entire organisation. You will help deliver the company’s plan by: Providing an administrative support service to colleagues...

  • Learning Support Assistant

    2 weeks ago

    Doncaster, United Kingdom Doncaster City Council Full time

    **Job description** **Emmanuel Schools Foundation** **Trinity Academy** **Thorne** **Doncaster** **South Yorkshire** **DN8 5BY** **Positions Availible**:2 **Hours**:32.5 hours per week, Monday to Friday, 8.30am and 3.30pm **Contract**:Permanent, Part Time, Term Time Only **Start Date**:As Soon As Possible (ASAP) - Trinity Academy have an exciting...

  • Learning Support Assistant

    4 days ago

    Doncaster, United Kingdom Provide Education Full time

    **Teaching Assistant - SEMH**: - **Doncaster**: - **Immediate start**: - **Term time only, Monday - Friday, 8.30am - 3.30 pm** Provide Education are currently recruiting for a Learning Support Assistants in Barnsley **The role includes**: - Assisting the Class Teacher - Supporting students with SEMH needs, providing a safe, friendly and stimulating...

  • Learning Support Assistant

    6 days ago

    Doncaster, United Kingdom Doncaster City Council Full time

    **Job description** **Vega College, Trafford Court, Trafford Way, Doncaster, DN11PN** **RESPONSIBLE TO: Head of Provision** **WORKING PATTERN: 30 hours per week, term time, plus 2 days (9am-3pm)** **TERM: Fixed Term for up to one year, to cover maternity leave.** **Start date 04/09/23.** - Vega College is seeking to recruit a Learning Support Assistant...

  • Business Support Assistant

    2 weeks ago

    Doncaster, United Kingdom Reed Full time

    We have a fantastic opportunity for a Business Support Assistant at Doncaster Council. This is a full-time temporary role for the next 2 - 3 months, with the possibility of extension. What is the role? Doncaster Council are looking for a Business Support Assistant within the Attendance and Pupil Welfare Service Team (APWS) for the next 2 - 3 months, your...

  • Behaviour Support Assistant

    1 month ago

    Doncaster, United Kingdom Protocol Education Full time

    Protocol Education are currently recruiting Behaviour Support Assistants for an excellent opportunity to work within a school that supports young people who are disengaged from mainstream education. You will work amongst a dedicated team who help follow the school’s ethos in order to provide impeccable care in the provision. Working day to day you will...

  • Learning Support Assistant

    2 weeks ago

    Doncaster, United Kingdom Masterclass Education Full time

    **Learning Support Assistant** **£70 - £85 daily rate** **8:30am - 3:30pm | Monday - Friday | Start ASAP | Term-Time Only** Are you looking for your first opportunity supporting children and young people in education? Are you an LSA looking for your next challenge? Are you a resilient, motivated, and dedicated individual? - **Masterclass Education are...

  • Catering Assistant

    14 hours ago

    Doncaster, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    **Catering Assistant duties** Working in a busy distribution centre, your role will be to be based in the catering section and provide food service to the distribution staff. Duties include: Stock rotation, some small food preparation ensuring that vending machines are replenished, fridges are stocked Counter service Cashier Service **Benefits** -...