Customer Service Associate
6 months ago
Established in 1963 our family run business has gone from strength to strength to become Scotland’s leading provisioner to chefs and kitchens across Scotland. Our rapidly growing craft butchery allows us to supply quality fresh meat and game, rich in Scottish provenance, to our clients complemented by our extensive portfolio of grocery, chilled, frozen and non-food products.
We are looking for confident and enthusiastic client-driven individuals to join our team of Customer Advisors. Based in our busy call centre you will be allocated a basket of accounts to care for. Following call schedules, you will accurately process customer orders using our in-house system for which you will receive full training. You will be an individual who naturally builds relationships and can connect with our customers to build a rapport that drives incremental growth. A professional and friendly phone manner is essential and a passion or interest for great food is a real benefit.
The role is based at our Edinburgh offices. This is an exciting opportunity to join a progressive and dynamic company operating in a fast-paced industry, we look forward to hearing from you.
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Store discount
Schedule:
- Day shift
- Every weekend
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Loanhead: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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