Service Advisor

3 days ago

Cheltenham, United Kingdom Perfect Placement UK Ltd Full time

**Vehicle Service Advisor required in Cheltenham.**
- Starting salary up to £27,000 per annum with uncapped bonus potential (roughly £6,000+ per annum).
- Monday to Friday 8:00am-6:00pm with an hour lunch and 1 in 3 Saturdays 9:00am-1:00pm.
- Rare chance to work with a heritage UK car brand and one of the UK's leading luxury car dealer groups.

Our client, a luxury franchise approved car dealer group with dealerships nationwide, are currently looking to recruit an experienced Vehicle Service Advisor to join their Cheltenham dealership.

Reporting to the Aftersales Manager and working alongside a small workshop team and a Warranty Administrator, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. You will also assist in organizing courtesy vehicles for customers as and when required as well as helping at ad-hoc marketing events/race days throughout the calendar year.

In order to be eligible the successful Service Advisor would need to have prior or present experience working as a Vehicle Service Advisor (preferably within a similar premium/luxury car brand) and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with Microsoft Office and the Kerridge/CDK dealer management system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with mínimal points is essential though.

**For your hard work as a Vehicle Service Advisor our client is offering**:

- Starting salary up to £27,000 per annum pending experience and current earnings
- Performance related bonus scheme of up to an additional £6,000+ per annum.
- 30 days annual holiday allowance (including the bank holidays).
- Workplace pension scheme.
- Various company additional company benefits.
- Access to brand accredited training and development.
- Rare chance to work with a heritage UK car brand and one of the UK's leading luxury car dealer groups.
- Working hours from Monday to Friday 8:00am-6:00pm with an hour lunch and 1 in 3 Saturdays 9:00am-1:00pm.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cheltenham please contact Josh Buck at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch We have over 1,400 live vacancies, ranging from HGV Technician Jobs through to Car Sales Executive Jobs.

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