Hotel Receptionist

3 weeks ago

Horley, United Kingdom Stanhill Court Hotel Full time

We are a 55 bedroom Country Manor Hotel fantastically located in the countryside of Charlwood, Horley. Recently refurbished to bring a stunning building and grounds back to life.

We hold corporate and leisure events, weddings, parties, meetings and private banqueting.

Must be very customer orientated, chatty and interactive. Looking for a friendly and efficient person who wants to be a key part of a welcoming, family run business with the vision to grow.

**Own transport is essential as the hotel is not on a direct public transport route.**

40 Hours per week - 5 days working

Shift patterns will be a mix of early shifts (**7am - 3pm) **& late shifts **(3pm - 11pm)**

Please note weekend and bank holiday shifts are part of this role.
- **Benefits**:_
- Staff Meals Included
- Full Training Provided

**Experience/Knowledge**

Essential - Worked within a guest facing environment.

Desirable - Worked within Hospitality environment.

**Skills/Competencies
- Essential**
- Excellent personal presentation
- A genuine interest in customer service
- Computer literate with good attention to detail
- Ability to confront day to day issues, remain calm under pressure and sensitive to others.
- Passionate and enthusiastic. Uses this to engage others through positive emotional energy.
- Has the ability to deal with conflict and challenge in order to secure high standards.

**Key Responsibilities**
**People**
- As a family business and team, we’ll make you feel at home, too. In a team that’s always there for each other.
- Ensure that you communicate key information and liaise with all team members in all departments (and are willing to embrace company standards).
- Ensure that the team have everything required to provide great guest service.
- Support the management team to provide a safe environment to work in.

**Guests**
- The warm welcome of the Reception Team is the first impression that our guests would receive and anticipate their needs wherever possible to achieve the ultimate guest satisfaction, all to make them feel at home and to be for them throughout their stay.
- Taking individual bookings for accommodation and restaurant
- Showing guests around the facilities.
- Ensure that each guest leaves knowing that they have had a great experience.
- Register all guests on check in to meet legal requirements.
- Provide a safe environment for guests by following company legal and safety and security procedures.
- Ensure the reception is well organised to leave a lasting impression to every guest.

**Job Types**: Full-time, Permanent

**Salary**: From £10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

  • Hotel Receptionist

    3 weeks ago

    Horley, United Kingdom Langshott Manor Hotel Full time

    HOTEL RECEPTIONIST The Place Langshott Manor Hotel, part of Alexander Hotels a private group of quality hotels of distinction just outside London. 4 Red Star, Award winning Elizabethan Manor House set in 3 acres of stunning grounds with an ancient moat. 22 bedroom hotel with the many charming lounges all with open fires as well as the sumptuous 3 Rosette...

  • Receptionist

    3 weeks ago

    Horley, United Kingdom Gatwick Cambridge Hotel Full time

    Full time enthusiastic receptionist required in our family-run hotel near Gatwick airport. Responsibilities include meeting and greeting guests, arranging bookings and cancellations, dealing with customer enquiries and complaints. Earlier reception experience is welcomed but not necessarily required. **Job Types**: Full-time, Permanent **Salary**: £9.50...

  • Receptionist

    7 months ago

    Horley, United Kingdom Stanhill Court Hotel Full time

    **About us**: We are a 56 bedroom country manor house hotel, stunningly located in the village of Charlwood, Horley. We hold all types of events including weddings, conferencing, banqueting and exclusive events. We are a family owned and operated hotel, with a passion for enthusiatic and friendly people. **Job Overview**: Shifts are **11pm - 7am - 5 Days...

  • Hotel Receptionist

    8 months ago

    Horley, United Kingdom Stanhill Court Hotel Full time

    We are a 55 bedroom Country Manor Hotel fantastically located in the countryside of Charlwood, Horley. Recently refurbished to bring a stunning building and grounds back to life. We hold corporate and leisure events, weddings, parties, meetings and private banqueting. Must be very customer orientated, chatty and interactive. Looking for a friendly and...

  • Hotel Receptionist

    7 months ago

    Horley, United Kingdom Stanhill Court Hotel Full time

    We are a 55 bedroom Country Manor Hotel fantastically located in the countryside of Charlwood, Horley. Recently refurbished to bring a stunning building and grounds back to life. We hold corporate and leisure events, weddings, parties, meetings and private banqueting. Must be very customer orientated, chatty and interactive. Looking for a friendly and...

  • Night Porter/receptionist

    7 months ago

    Horley, United Kingdom Stanhill Court Hotel Full time

    **About us**: We are a 56 bedroom country manor house hotel, stunningly located in the village of Charlwood, Horley. We hold all types of events including weddings, conferencing, banqueting and exclusive events. We are a family owned and operated hotel, with a passion for enthusiatic and friendly people. **Job Overview**: Shifts are **11pm - 7am - 2 Days...

  • Receptionist - Hampton by Hilton London Gatwick Airport

    5 hours ago

    Horley, United Kingdom RBH Hospitality Management Full time

    Receptionist - Hampton by Hilton London Gatwick AirportJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work...

  • Night Receptionist

    2 weeks ago

    Horley, United Kingdom Premier Inn Full time

    **Front of House (Nights)** **HOTEL NAME**:Premier Inn London Gatwick Airport (A23 Airport Way) **LOCATION**: Gatwick (RH6 0NX) **HOURS**:30 hours per week over 4 nights **SALARY**:Up to £12.20 per hour (T&Cs apply) At **Premier Inn**, we do hotel jobs differently. Award-winning training. All the support you need if you haven't done this kind of work...

  • Receptionist/business Support

    2 weeks ago

    Horley, United Kingdom Stark Full time

    **To provide an excellent standard of reception and administrative support and ensure the smooth running of Stark’s offices.**: **Responsibilities & Accountabilities** Meet and greet all visitors in a friendly and professional manner on Reception. Ensure strict adherence to Starks Security Policy with regard to visitors and contractors; maintain weekly...