Head of Billable Works

3 weeks ago

Rosyth, United Kingdom Mitie Full time

Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Job Purpose

An exciting opportunity to work in the Central Government and Defence business unit of Mitie as Head of Billable Works on the Scotland and Northern Ireland defence contract. The role of the Head of Billable Works (FDIS) will be to grow and support all billable works across the entire contract area, ensuring the successful and safe delivery of the billable works to programme, budget and required quality standard.

The Head of Billable Works is the leader for the project process and resource in their specific area, the position will have overall operational and management responsibility for developing and delivering projects in line with DIO and Mitie project governance and represent Mitie at senior client project review meetings.

The Head of Billable Works will report into the FDIS MD and be responsible for driving opportunity whilst supporting the FDIS management team. They will oversee the activities of members of the billable works team from inception through to completion of a project programme including the asset function and the Forward Additional Services Plan (FASP). They will also oversee the appointment of all consultants and contractors to ensure contracts and agreements are executed and implemented in accordance with governance requirements.

Day to day collaboration with the DIO billable works lead will be required along with all members of the staff across all stakeholders to ensure the organisation is able to achieve its objectives in the most cost and resource efficient way.

The person will maintain a dotted line into the CG&D Professional Project Services (PPS) and work with colleagues to continually improve and develop the project management function.

**Responsibilities**:

- Ensure compliance to all DIO and Mitie Health and Safety, Quality Assurance, Environmental policies and Statutory requirements.
- Manage the Billable Works Programme Office (BWPMO) to ensure effective planning, co-ordination and timely completion of work with the Senior Project managers, Area managers and Establishment managers and Mitie's Supply Chain.
- Ensure Compliance with CDM regulations, Planning Regulations and Building Control.
- Manage and maintain the Billable Works supply chain to best meet the billable works requirement ensuring all procurement of services via the supply chain is carried out in accordance with the contract requirements and the agreed procurement strategy.
- To provide operational input to the cost and value reconciliation process to ensure that business performance is properly reported on a regular basis to meet Group reporting requirements.
- Develop objectives and targets at all levels within billable works delivery to meet overall company objectives and targets.
- Implement and communicate the company Vision, Mission and Values.
- Work with the Contract MD to develop, implement and communicate robust management systems and processes throughout the contract area.
- To promptly manage to its conclusion any escalated matters or complaints received from the employer or end user relating to Billable works Delivery.
- Ensure Operational staffing levels are met, including future needs and surge contingency.
- Management of direct reports, including recruitment, selection and development of staff.
- Ensure Operational personnel are trained and developed to be competent for the tasks they are required to carry out.
- Provide Operational support to ensure that risks to the business are properly reviewed and appropriately controlled.
- Responsible for ensuring and monitoring the quality of data held within their delivery function in accordance with the Employers and Mitie's data standards.
- Oversee the Management of project delivery to the agreed level of quality, programme and budget.
- Ensure that accurate project information is held on the agreed technology platforms and is updated in a timely manner.
- Work closely with the Programme manager to ensure a coordinated approach to the development and delivery of projects.
- Regular review of resource levels and utilise as required the functional support from the CG&D PPS.
- Develop positive, supportive working relationships with your team and other colleagues ensuring collaboration.
- Develop relationships with key customers to promote confidence in delivery and increase project opportunities.

Knowledge Skills & Experience

Qualifications:

- Preferably degree qualified in a Construction Discipline (although not essential).
- Membership of a construction related institute e.g. RICS/CIOB/RIBA/CIBSE/MIET or APM Membership preferable

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