Receptionist / Admin Assistant

2 months ago


Exeter, United Kingdom Aspiria Recruit Full time

One of the city's established and reputable law firms are looking to hire a Receptionist / Admin Assistant into their Exeter office, to cover a varied and interesting role. This is an important role within the business, acting as the first port of call for incoming calls, while acting as the face of the business for visitors and clients. In an ideal world, we are looking for someone with previous office experience, who has experience in dealing with phone calls and being front-of-house. However, we are also keen to hear from applicants who may not have this experience, if they are highly credible and can learn the ropes at a good pace.

**Responsibilities to include**:

- Undertake general office-based administrative duties to include all postal-related duties at the beginning and end of each day, scanning all incoming post for each department, file opening, closing and archiving, banking and petty cash, purchase of office supplies and general admin related duties to ensure the smooth running of the office;
- Welcome callers to the office in a friendly and professional manner ensuring the person for whom they are visiting is notified as quickly as possible;
- Answer incoming calls by means of the centralised telephone system dealing with calls in a prompt, efficient and courteous manner taking accurate details and either placing the call or passing the details on as quickly as possible;
- Provide secretarial/administrative support to all legal departments based in the Exeter office. Previous secretarial experience is therefore preferable;
- Deal with card payments/ID from callers to the office;
- Demonstrate good organisation skills;
- Manage conflicting demands in a professional and calm manner;
- Demonstrate effective communication skills, both written and spoken;
- Cope well under pressure, with an ability to work flexibly and cope with changing priorities;
- Take a positive and proactive approach to work, anticipating and meeting the needs of the office; and
- Be competent in using Word and other Microsoft Products (Outlook and Excel).

**Skills and experience sought**:

- Previous experience within a similar role would be advantageous, although not a necessity
- A warm, positive personality and a passion for customer care
- Good computer skills, including on Microsoft Outlook, Word and Excel

**Hours and Benefits**:

- Monday to Friday (09:00 - 17:30 or similar)
- 25 days holiday plus birthday off and Christmas Eve off
- Pension
- Discounted legal services (Wills and Conveyancing) after a certain length of employment

**Salary**: £19,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location


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