Practice Senior Administrator/ Secretary
5 months ago
**CLERKENWELL MEDICAL PRACTICE**
**PRACTICE SENIOR ADMINISTRATOR/ SECRETARY**
**JOB DESCRIPTION**
**REPORTS TO: The Middle Management Team**
**ACCOUNTABLE TO: The Partners and Practice Manager**
**HOURS: Monday to Friday 37.5 hours per week**
**Job Purpose**:
The key role of the Practice Senior Administrator/Secretary is to perform administrative and clinical support duties on behalf of the office staff. The Practice Senior Administrator/Secretary supports other staff with organisational tasks and is vital to ensure the smooth running of the practice. As part of the operational team, the office assistant should demonstrate a high standard of customer service, maintain attention to detail, show skills in multi-tasking, co-ordination and communication. They must also work with accuracy and in accordance with the practice procedures, processes, and protocols, and always maintain complete confidentiality.
**Job responsibilities will be shared between three full time admin positions**
**Job responsibilities**
**Provide support to the administrative staff**
- Support the middle management team in the day-to-day coordination of the practice
- Support the Practice Manager and Clinical Performance Manager to ensure quality performance and compliance across the practice (recalls).
- Deal with any problems reported by the members of the team
- Coordinate the schedule for regular meetings and maintain accurate minutes, attend internal and external meetings when required to represent the Practice
- Managing day to day clinical room Rota
- Keep the practice manager/ middle management team informed of any matters arising or problems / potential problems
- Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
- Ensure communication systems are running smoothly and doctors, nurses, pharmacists, and non-clinical staff are kept fully informed of changes to and developments in operational procedures
- Assist with production, upkeep, and accessibility of practice procedures and protocols
- Creating and updating records ensuring accuracy and maintaining information validity
- Creating, editing and updating spreadsheets
- Creating and maintaining an online system for delivery/ dispatch notes.
- Resolve office-related and clinical room malfunctions and respond to requests and issues
- Assists with organising events
**Patients services**:
- Undertake daily key operational tasks, examples include running results/document links and appropriately allocating to clinicians, appointment text message system management and review
- Managing (reassigning) tasks/ requests/ documents when a team member is absent.
- Manage Safety netting system
- Manage eRS workflow
- Provide secretarial cover
- Manage SCR workflow
- Recalls including running weekly recall toll and recalling patients for LTC, cervical cytology, childhood immunisations and any other central database generated services/requirements
- Provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date
- Cytology
- Support flu and other vaccination clinics and co-ordinate staffing
- Pathology results
- Immunisation recalls (excluding childhood immunisations)
- Managing Antenatal/ Postnatal care:
- New baby registrations
- Child Imm/ 6-8 weeks’ check program
- Postnatal check
- Assisting the Practice Operations Manager in Minor Surgery management, ie booking patients in.
- Manage patient information such as slideshow in the reception, leaflets, etc.
**Secretarial responsibilities**:
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, etc in an accurate and quality manner.
- Use of the e-Referral Service system where appropriate; to assist in referral of patients to one or more hospital(s) of their choice which includes sending out relevant documentation to the patient.
- Resolving problems which relate to the e-Referral Service. This includes changes to place of referral and dealing with rejected referrals.
- To retrieve medical records and assist in the completion of medical/insurance records.
- To copy and check medical requests for Solicitor requests.
- Liaising with the Solicitors and the GP to ensure the copies of medical records are provided within a timely manner.
**Monitor stock levels, usage and re-order requirements of stationary, cleaning, refreshments and sundry items**
- On a regular and ad hoc basis, monitor general usage and re-order requirements for stationary, cleaning, refreshment, and sundry items
- Maintaining clinical and office room equipment such as printers, PCs, etc.
- Supporting the HCA and nursing team with the clinical room, reception and PPE stocking as necessary
- Ensure the practice kitchen is stocked and maintained, including unloading the dishwas
-
Medical Practice Administrator
4 days ago
London, Greater London, United Kingdom Connaught Square Practice Full timeJob summary Our Medical Secretary and Clinical Administrator is a vital role within our team at Connaught Square Practice. The successful candidate will be responsible for providing administrative support to our clinical team, ensuring the smooth day-to-day running of the practice, and promoting efficiency in our work place. Main duties of the job ...
-
Medical Secretary and Clinical Administrator
2 months ago
London, Greater London, United Kingdom Connaught Square Practice Full timeAbout the RoleWe are seeking a highly skilled and experienced Medical Secretary to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a vital role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage a variety of administrative tasks, including...
-
Medical Secretary and Clinical Administrator
2 months ago
London, Greater London, United Kingdom Connaught Square Practice Full timeAbout the RoleWe are seeking a highly skilled and experienced Medical Secretary to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a vital role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage a variety of administrative tasks, including...
-
Medical Secretary and Clinical Administrator
2 weeks ago
London, Greater London, United Kingdom Connaught Square Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Medical Secretary and Clinical Administrator to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a critical role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage a variety of...
-
Medical Secretary/Administrator
2 months ago
London, United Kingdom The Speedwell Practice Full timeJob summary We are looking for an enthusiastic and self-motivated Medical Secretary to join our friendly practice team. The ideal candidate would have experience of using EMIS System, good sound knowledge of medical terminology, and have worked as a Medical Secretary within the NHS. Main duties of the job To provide an efficient copy typing...
-
Medical Secretary and Clinical Administrator
1 month ago
London, Greater London, United Kingdom Connaught Square Practice Full timeAbout the RoleWe are seeking a highly skilled and experienced Medical Secretary and Clinical Administrator to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a vital role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage a variety of...
-
Medical Secretary and Clinical Administrator
1 month ago
London, Greater London, United Kingdom Connaught Square Practice Full timeAbout the RoleWe are seeking a highly skilled and experienced Medical Secretary and Clinical Administrator to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a vital role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage a variety of...
-
Medical Secretary/Office Administrator
1 week ago
London, Greater London, United Kingdom The Speedwell Practice Full timeJob SummaryWe are seeking a highly organized and self-motivated Medical Secretary to provide administrative support to our practice team.The ideal candidate will have experience working in a primary or secondary care setting, with excellent communication skills and the ability to remain calm under pressure.Main ResponsibilitiesProvide administrative support...
-
Medical Secretary/Office Administrator
2 months ago
London, Greater London, United Kingdom The Speedwell Practice Full timeAbout the RoleThe Speedwell Practice is seeking a highly organized and detail-oriented Medical Secretary/Office Administrator to join our team. As a key member of our administrative staff, you will provide essential support to ensure the smooth operation of our practice.Key ResponsibilitiesProvide administrative support to our healthcare team, including...
-
Medical Secretary/Office Administrator
2 months ago
London, Greater London, United Kingdom The Speedwell Practice Full timeAbout the RoleThe Speedwell Practice is seeking a highly organized and detail-oriented Medical Secretary/Office Administrator to join our team. As a key member of our administrative staff, you will provide essential support to ensure the smooth operation of our practice.Key ResponsibilitiesProvide administrative support to our healthcare team, including...
-
Medical Secretary and Clinical Administrator
1 month ago
London, Greater London, United Kingdom Connaught Square Practice Full timeJob SummaryWe are seeking a highly skilled Medical Secretary and Clinical Administrator to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a critical role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage GP correspondence, including referral...
-
Medical Secretary and Clinical Administrator
1 month ago
London, Greater London, United Kingdom Connaught Square Practice Full timeJob SummaryWe are seeking a highly skilled Medical Secretary and Clinical Administrator to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a critical role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage GP correspondence, including referral...
-
Medical Secretary and Clinical Administrator
1 week ago
London, Greater London, United Kingdom Connaught Square Practice Full timeJob SummaryWe are seeking a highly skilled Medical Secretary and Clinical Administrator to join our team at Connaught Square Practice. As a key member of our administrative team, you will play a critical role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage a variety of administrative tasks,...
-
Medical Secretary/Office Administrator
4 weeks ago
London, Greater London, United Kingdom The Speedwell Practice Full timeAbout the RoleThe Speedwell Practice is seeking a highly organized and detail-oriented Medical Secretary/Administrator to join our team. As a key member of our administrative staff, you will provide essential support to ensure the smooth operation of our practice.Key ResponsibilitiesProvide administrative support to our medical team, including typing...
-
Medical Secretary/Office Administrator
4 weeks ago
London, Greater London, United Kingdom The Speedwell Practice Full timeAbout the RoleThe Speedwell Practice is seeking a highly organized and detail-oriented Medical Secretary/Administrator to join our team. As a key member of our administrative staff, you will provide essential support to ensure the smooth operation of our practice.Key ResponsibilitiesProvide administrative support to our medical team, including typing...
-
Medical Secretary
4 weeks ago
London, Greater London, United Kingdom The Speedwell Practice Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Secretary to provide administrative support to our practice team.The ideal candidate will have experience working in a healthcare setting, with excellent communication and interpersonal skills. They will be responsible for providing administrative support to ensure the smooth running of...
-
Medical Secretary
4 weeks ago
London, Greater London, United Kingdom The Speedwell Practice Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Secretary to provide administrative support to our practice team.The ideal candidate will have experience working in a healthcare setting, with excellent communication and interpersonal skills. They will be responsible for providing administrative support to ensure the smooth running of...
-
Practice Secretary
4 months ago
London, United Kingdom PRIMECARE PMS Trading as South Street Medical Centre Full time**Job Title**: Medical Secretary Responsible to: Practice Manager Responsible for: N/A Job Purpose: To provide an efficient and timely secretarial and administration service to the doctors, Practice manager and other team members. Duties and Responsibilities Secretarial Duties 1. Type letters, reports and other documents as required by the partners, Practice...
-
Medical Secretary
4 months ago
London, United Kingdom MILLWAY MEDICAL PRACTICE Full time1. Serve as the Medical Secretary for the Practice Partners and fulfil all secretarial responsibilities as instructed. 2. Communicate with patients, the public, and healthcare professionals as needed. 3. Demonstrate skill in prioritising and managing administrative tasks from hospitals, Health Authorities, Primary Care Organisations, and patients, while...
-
London, Greater London, United Kingdom Connaught Square Practice Full timeJob SummaryConnaught Square Practice is seeking a highly skilled and experienced Medical Secretary and Clinical Administrator to join our team. As a key member of our administrative staff, you will play a critical role in supporting our GPs and clinical teams in delivering high-quality patient care.Main ResponsibilitiesManage and coordinate the day-to-day...
