Receptionist - Financial Services

3 weeks ago


London, United Kingdom Page Personnel - UK Full time

A great temporary reception role with potential for permanent
- Perfect for someone with experience in Financial Services

**About Our Client**:
A growing Financial Services firm.

Key Responsibilites:

- **
Greeting and Welcoming Visitors**:

- Welcome and assist visitors with a friendly and professional demeanor.
- Direct visitors to the appropriate person or department.
- ** Answering and Directing Phone Calls**:

- Answer incoming phone calls promptly and professionally.
- Direct calls to the appropriate person or department.
- Take and relay messages accurately.
- ** Handling Inquiries**:

- Respond to inquiries from visitors and callers, providing information or directing them to the right source.
- ** Managing Reception Area**:

- Keep the reception area tidy and presentable.
- Ensure that reading materials and necessary resources are available.
- ** Mail and Package Handling**:

- Sort and distribute incoming mail.
- Handle outgoing mail and packages.
- Manage and track packages and deliveries.
- ** Scheduling and Appointments**:

- Schedule appointments and maintain calendars for meeting rooms.
- Coordinate meeting room bookings and manage conference room schedules.
- ** Providing Administrative Support**:

- Assist with general administrative tasks such as photocopying, scanning, and filing.
- Support other departments with administrative needs.
- ** Security and Access Control**:

- Monitor and control access to the premises.
- Issue visitor badges and maintain visitor logs.
- ** Maintaining Records**:

- Keep accurate records of visitors, phone calls, and appointments.
- ** Handling Emergencies**:

- Be aware of emergency procedures and be prepared to guide others during emergencies.
- Contact the appropriate personnel in case of emergency situations.

**The Successful Applicant**:
**Professional Appearance and Demeanor**:

- Presents a polished and professional appearance.
- Demonstrates a high level of professionalism in behavior and communication.
- ** Excellent Communication Skills**:

- Strong verbal and written communication skills are crucial.
- Ability to communicate clearly and confidently with clients, visitors, and colleagues.
- ** Customer Service Orientation**:

- Demonstrates a strong commitment to providing excellent customer service.
- Understands the importance of creating a positive first impression for clients and visitors.
- ** Organizational Skills**:

- Ability to manage multiple tasks and responsibilities efficiently.
- Maintains a well-organized and tidy reception area.
- ** Attention to Detail**:

- Pays attention to details in tasks such as message-taking, scheduling, and record-keeping.
- Ensures accuracy in handling mail, packages, and other administrative duties.
- ** Tech Savvy**:

- Comfortable with technology and capable of managing electronic scheduling systems.
- ** Confidentiality and Discretion**:

- Understands the importance of maintaining confidentiality, especially in a financial services setting.
- Handles sensitive information with discretion.
- ** Problem-Solving Skills**:

- Ability to handle unexpected situations calmly and effectively.
- Demonstrates initiative in resolving issues and knows when to escalate matters.
- ** Previous Experience**:

- Prior experience in a reception or front desk role is beneficial.
- Experience in a financial services environment or a related field is an advantage.

**What's on Offer**:
A great opportunity for a receptionist who is immediately available to join a firm with potential for progression to a permanent role.
- Contact
- Amelia Chambers
- Quote job ref
- JN-092023-6195311
- Phone number
- +44 207 645 1412



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