Learning and Development

4 weeks ago


Ellesmere Port, United Kingdom HR GO Recruitment Full time

Position: L&D Digital Content / Documentation Creator

Location: Ellesmere Port

Contact: Permanent

Hours: Monday-Friday between 8.00-19.00 37.5 Hours per week

**Salary**: £25,000 PA + additional benefits

My client is currently seeking a Learning and Development Digital Content / Documentation Creator. As the team expands, we are seeking individuals who welcome the opportunity to shape Learning and Development. My client is seeking and experienced and dynamicL&D professional to manage internal systems and create and maintain internal process documentation.

Tasks and responsibilities include:
Management of Learning Management System
- Course creation using text, video & graphical content
- Course curation utilising third party digital content to deliver an impactful learning experience
- Work with company trainers to ensure LMS content complements face to face training and delivers against learning outcomes

Creation and curation of internal Knowledge Base
- Create an internal Knowledge Base for key processes
- Help to shape and work within defined systems, processes, templates and writing style
- Responsible for Knowledge Base reputation ensuring it is synonymous with useful in the moment advice and reduces dependency on colleagues and team leads to provide direction

Across both systems:

- Identify content gaps and work with SMEs to ensure content is accurate and up to date
- Work closely with tech teams to co-ordinate content updates as part of system releases
- Ensure new products and services are supported by strong digital training content pre-launch
- Use learner feedback to improve content
- Support the business to maximise engagement
- Continually explore new opportunities to further enhance our digital training offering

Attributes and skills
- A good understanding of Learning Management systems
- Experience using authoring tools such as Articulate 360 (Studio and Rise)
- A minimum 2-3 years working in an L&D team developing e-learning resources
- Strong attention to detail
- Ability to challenge stakeholders to ensure content of a high quality and meets business needs
- Strong written and verbal communications skills



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