Operations Co Ordinator Charnwood

7 days ago

Loughborough, United Kingdom Serco Plc Full time

**Working hours**:Monday - Friday 8am - 4pm

**Salary**: £23,000

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Charnwood. With a professional, dedicated and friendly team of Refuse and Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for a like-minded Operations Coordinator to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

As part of this role you'll be the first point of contract for the Client, liaising daily regarding resident and property issues and request so you will be based within our onsite office at the depot. Offering support to the supervisors throughout the day through the monitoring of the service and allocation of missed bins and additional work. Assisting the Operations Manager and QSHE with contract compliance, keeping up to date records and systems to ensure the contract remains compliant at all times with legislation and company policy.

Reporting to the Operations Manager, this role will see you maintain and operate vital client communication links, ensuring all work orders are provided and completed in line with Service Level Agreements (SLAs) and to firm deadlines. You will update and manage computer databases and spreadsheets, providing reports and statistical information to senior management. This role will also see you completing general administration duties when required including; data entry of weigh bridge tickets and fuel, note taking in meetings and other types of data entry such as wages.

Our team is made up of professional, friendly, and supportive teammates, including managers who are dedicated to the ongoing development and career progression of our team. We have outstanding training opportunities available to you, along with the chance to undertake additional qualifications.

**What do I need to do the role?**

To be considered for a position within our team, you will be an experienced Operations Coordinator or Administrator from a fast paced environment, with the ability to manage your own workload effectively and efficiently and to tight deadlines.

You will be customer focussed with an analytical approach to problem solving with excellent attention to detail.

This role will see you using your proficient IT skills within a variety of Microsoft Office packages including excel. Previous experience of working with CRM Whitespace and within the refuse and recycling industry is desireable.

Holding a valid CPC or O license is highly advantageous.

**Why Serco**

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people’s lives

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

**What we offer**
- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- A company that recognises your contribution

**About Serco**

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply

  • Alternative Provision Co-ordinator

    7 months ago

    Loughborough, United Kingdom David Ross Education Trust Full time

    **Charnwood College is now recruiting for an Alternative Provision Co-Ordinator. **This role could be your next career opportunity! If you are ambitious, inspirational, creative, open-minded and want to be part of our success then we want to hear from you. We are driven to provide our young people with access to a world-class education and enrichment...

  • Educational Psychology and Sociology Teacher

    2 weeks ago

    Loughborough, Leicestershire, United Kingdom Charnwood College Full time

    We are driven to provide our young people with access to world-class education and enrichment experiences. As a member of our team, you will contribute to this vision by teaching Psychology and Sociology at Key Stage 5.About the RoleThis position requires an experienced teacher who can effectively deliver the curriculum, using resources to enact it well. You...

  • Public Convenience Operative

    7 months ago

    Loughborough, United Kingdom Charnwood Borough Council Full time

    Job description **Salary £22,366 - £22,737 (pro rata for part time)** **Permanent** **Part time 16 hours per week (Monday 8 hours and 8 hours flexible to cover holidays).** We are looking for an enthusiastic, flexible and committed Public Convenience Operative to join our small and friendly Public Convenience Team, on a part time basis. You will need...

  • Technical Officer

    6 days ago

    Loughborough, United Kingdom Charnwood Borough Council Full time

    Job description - The Charnwood Lightbulb Team is a service dedicated to enabling vulnerable people to continue to live in their own homes. Delivering disabled adaptations, energy efficiency measures and housing advice. - Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities,...

  • Housing Options Officer

    7 months ago

    Loughborough, United Kingdom Charnwood Borough Council Full time

    Job description **£29,269 - £31,364 (+ market premia of £2,926.90)** **2x Permanent Roles** **1x Fixed term 12 months for Maternity cover (would consider a secondment from internal staff)** **Full Time 37 hours per week** We are recruiting for two permanent and one temporary (maternity cover for 12 months) Housing Options Officers. This role offers...

  • Control Operator

    7 days ago

    Loughborough, United Kingdom Charnwood Borough Council Full time

    Job description Average of 24 hours per week, Permanent We are seeking a Control Operator to work in our busy Lifeline office. Lifeline is a support service for the elderly and vulnerable tenants and residents of Charnwood Borough Council. Controllers are alerted to customers’ needs by the activation of a pendant or pullcord which sends an alert to the...

  • Technical Assistant

    7 months ago

    Loughborough, United Kingdom Charnwood Borough Council Full time

    Job description **Salary: £23,114 - £24,294 per annum (pro rata for part time)** **Term: Permanent** **Working Hours: Part time, 18.5 hours per week** An exciting opportunity has arisen to join our Technical team at Loughborough Town Hall as a Technical Assistant on a permanent basis. Loughborough Town Hall is a multi-purpose receiving house Theatre,...

  • Debt Recovery Specialist

    2 weeks ago

    Loughborough, Leicestershire, United Kingdom Charnwood Borough Council Full time

    **Job Title:** Debt Recovery Specialist**Estimated Salary:** £25,000 - £30,000 per annumAs a Debt Recovery Specialist with Charnwood Borough Council, you will play a crucial role in shaping the development and delivery of a brand-new service. You will work as part of the Recovery Team, dealing with all aspects of debt recovery using Capita One Revenues and...

  • Public Services Officer

    2 weeks ago

    Loughborough, Leicestershire, United Kingdom Charnwood Borough Council Full time

    About UsCharnwood Borough Council is one of the largest shire district councils in the country, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets.Job OverviewWe are seeking a highly skilled and motivated individual to join our team as an ASB Officer. The...

  • Activities Co-ordinator

    7 months ago

    Loughborough, United Kingdom The Willows Care Home Full time

    to create a stimulating and developing activity programme to enhance the quality of life for each resident within the care home - to plan, organise and co-ordinate activities for active daily living for each resident individually and in groups - plan and organise an activities programme that will maintain interest and progression over a period of time -...

  • Bookings Co-ordinator

    7 days ago

    Loughborough, United Kingdom Distinct Recruitment Full time

    Job title: Bookings Administrator **Salary**: £21k - 22k Hours: 37.5 Monday to Friday Hybrid: 3 days working from home / 2 days in the office or fully office based if you prefer. Duration: 6 month Contract Are you an experienced administrator looking for a new challenge, due to the increased growth of the Charity. We are looking for an experienced...

  • Customer Engagement Officer

    3 weeks ago

    Loughborough, Leicestershire, United Kingdom Charnwood Borough Council Full time

    About the RoleAs a key member of our Recovery Team, you will play a vital role in shaping the direction and influencing the success of a brand-new service, utilizing Capita One Revenues and Benefits and One Digital Software to handle all aspects of debt recovery.Responsibilities and ChallengesYou will negotiate payment agreements with customers via phone or...

  • Inventory Co-ordinator

    7 months ago

    Loughborough, United Kingdom Saint Gobain Full time

    **The Role** Inventory Co-ordinator** Are you someone who is passionate about providing a good service for customers? At Saint Gobain Interior Solutions we are looking for a Inventory Co-ordinator to work in our planning department in our East Leake Head Office, helping to deliver a consistently high level of service to our customers. This Inventory...

  • Capita One Revenues and Benefits Agent

    2 weeks ago

    Loughborough, Leicestershire, United Kingdom Charnwood Borough Council Full time

    **Job Description:** Capita One Revenues and Benefits Agent**Estimated Salary:** £26,000 - £32,000 per annumThis is an exciting opportunity to join our Recovery Team as a Capita One Revenues and Benefits Agent. As a key member of the team, you will be responsible for dealing with all aspects of debt recovery using our software systems.**Key Skills and...

  • Ps Ch Manufacturing Support Co-ordinator

    4 hours ago

    Loughborough, United Kingdom Marketplace Technical Full time

    Leading Analytical Development company seeks an experienced PS CH Manufacturing Support Co-ordinator. **About the role**: - Co-ordinate and support the activities associated with the scheduling for the GMP Facility - To support and manage LMS requirements for the site Support Engineering by administration of systems and Plant filing - Assist in the...

  • Health and Safety Co-ordinator

    3 days ago

    Loughborough, United Kingdom Hays Specialist Recruitment Limited Full time

    Temp Job for Health and safety co-ordinator to work within a grounds maintenance team. **A leading University is looking for a Knowledgable Health and Safety co-ordinator/advisor** Working within the estate grounds maintenance and environment team, a large proportion of the role is dealing with the "outdoors". Sports pitches and grounds. Duties H&S...

  • Programme Administration Assessment Co-ordinator

    7 months ago

    Loughborough, United Kingdom Loughborough University Full time

    **Full Time and Open Ended** Loughborough University has an exciting opportunity to join the Wolfson School of Mechanical, Electrical and Manufacturing Engineering as a Programme Administration Assessment Co-ordinator. As a Programme Administration Assessment Co-ordinator you will work within the Student Support Team to provide administrative support for...

  • Revenue Management Specialist

    3 weeks ago

    Loughborough, Leicestershire, United Kingdom Charnwood Borough Council Full time

    About the Job:">We are looking for a skilled Council Tax Advisor to join our team, responsible for handling all aspects of establishing council tax liability and initial debt recovery.">Company Overview:">We are Charnwood Borough Council, a dynamic and forward-thinking local authority serving a population of approximately 183,000 people. Our diverse range of...

  • Debt Recovery Specialist

    3 weeks ago

    Loughborough, Leicestershire, United Kingdom Charnwood Borough Council Full time

    About the RoleWe are seeking a highly skilled individual to join our Recovery Team, utilizing Capita One Revenues and Benefits and One Digital Software to handle all aspects of debt recovery.Key ResponsibilitiesNegotiating payment agreements with customers via phone or in-person, while adhering to defined guidelines.What We OfferWe provide flexible working...

  • Key Account Co-ordinator

    7 months ago

    Loughborough, United Kingdom Clymac Ltd Full time

    Founded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day. A strong team ethic runs at the core of our business, founded upon a desire...