Administrator

7 days ago


Sywell, United Kingdom Impact Recruitment Full time

**Product Support Administrator**
**Sywell**
**Permanent**
**Full-time (37.5 hours per week Monday to Friday)**
**£24 - £27,000**

Impact Recruitment are looking for a **Product Support Administrator **for our client in the Northampton area. This role will be supporting the product team helping to launch new products, maintain internal databases and facilitate promotion and pitches of new product lines.

**Key duties and responsibilities for the Product Support Administrator**:

- Support the launch of new products - sourcing, writing specifications, designing instructions/product guides, and developing product pitch.
- Maintain the product database, ensuring accuracy and precise logging of relevant product information.
- Support the Product Team to grow and develop the product range to meet customer needs.
- Support with promotions, planning, and pricing, and maintain kits and discounts using Sage.
- Liaise with suppliers to facilitate smooth product launches.
- Assist sales and marketing to correctly pitch products in presentations, promotions, and video.

**Key experience and skills required for the Product Support Administrator**:

- Ideally holding a product development or similar qualification, or relevant experience.
- Strong administration skills and ability to work well within a team.
- Good organisation with ability to manage own workload.
- Previous product or pricing experience highly advantageous.
- Strong working knowledge of MS Office, specifically Excel.
- Working knowledge of Sage 200 highly desirable.

**All responses will be managed in line with GDPR.**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Sywell, Northamptonshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: NDJ571


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