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Operations Administrator

3 months ago

Sywell, United Kingdom Bonnier Books Full time

Job title:
Operations Administrator (FTC 9 months)

Reports to:
International Operations Manager

Location:
Sywell

Working pattern:
Flexible, hybrid working with two days per week in the office and three days per week at home

Department:
International Sales

General Summary
Want to be part of an AMAZING story?


Igloo Books are the global leader of mass market publishing and a key multi-territory and award-winning Disney Book Group licensee.

Our content for children and adults spans the full spectrum of popular categories:
illustrated story, activity, novelty, board, fiction, puzzle, reference, gift sets; available in 77 countries across 64 languages. We are proud to be the 'go to' publisher for high quality, exciting, volume sales.

Key responsibilities

  • Ensure all internal systems are updated and maintained accurately.
  • Processing sales orders, sending contracts and invoices, addressing customer queries, providing project updates to an allocated client base.
  • Complete adhoc administration updates, data entry or create manual documents as requested by operations manager.
  • Communicate at a high level to our customers, 3rd party suppliers and internally to ensure that goods are produced ontime to a high standard and delivered correctly.
  • Identify potential issues in projects and find solutions to ensure customer satisfaction is not compromised.

Qualifications and Experience

  • Excellent time management, organisational and administration skills.
  • Ability to work independently and as part of a team.
  • Strong problem solving and troubleshooting skills.
  • Positive, cando attitude.
  • Foreign language skills are advantageous but not compulsory.
Competitive Salary

Working with a team of passionate, talented people

Internal learning and development programmes

Career Development opportunities

Fun social events

At Bonnier Books UK, we believe that every book matters. We love to publish stories and content that open our eyes to new perspectives and bring us closer together.

We offer a nurturing home for our authors, illustrators and brand partners, publishing bestselling books for readers and listeners everywhere.

We know that fantastic stories can come from anywhere and our purpose is to bring them to as wide an audience as possible, a simple ethos that has led to us becoming one of the country's leading publishers.


The offspring of Bonnier Books, a family-owned top-15 world publisher headquartered in Sweden, we are inspired by a rich literary heritage but not bound by convention.

We think in generations rather than quarters, and strive always to operate in an open, curious way that contributes to the future of the planet and its people.

As a climate-neutral publisher we are an active participant in the Science Based Target initiative, committed to a strategy to limit global warming to 1.5 °C.