Ordering & Logistics Administrator

5 months ago

Banbury, United Kingdom Westbase.io Full time

**Be a part of something.**

Westbase.io is a leading 4G/5G and technology value-added distributor; we help hundreds of organisations every year to be_better connected_ through the adoption of the latest disruptive technologies. We achieve this by fostering an inclusive and stimulating work environment where our team is encouraged to take initiative and work together. Westbase.io believes in being better connected, by being better together.

As a business achieving big things, we rely on our employees being self-starters and being committed to our success. We expect them to bring the highest levels of integrity and honesty to their roles, demonstrating accountability in everything they do - it’s about loving what you do, and doing the thing you love to the best of your ability.

In return for our team’s investment in us, we invest in them. For some this means education and training opportunities, for others it means reward structures; for all it’s about feeling valued for the work that you do

**Your Role**

As our Ordering & Logistics Administrator you will be responsible for providing day-to-day Ordering & Logistics administration and coordinating activities. Working with our Ordering & Logistics Manager this will involve proactively following up with tasks and showing good initiative when overcoming challenges. This role will involve liaising with other members of the Operations and Sales teams, Westbase.io vendors and customers.

**Your day-to-day role will include the following activities**:

- Dealing with incoming and outgoing communications to & from our customers in a clear and professional manner ensuring their requirements are fully understood and appropriately met.
- Supporting our customers through the sales process.
- Use the internal Client Relationship Management and Accounting software to input, process and verify data entry relating to our customers, sales transactions, payments and stock levels.
- Ordering stock from suppliers to fulfil customer demand and maintaining service levels.
- Processing Orders.
- Processing order confirmations from suppliers quickly and effectively, liaising with other departments where necessary.
- Chasing suppliers for overdue items.
- Work with finance team to resolve invoice queries.
- Resolving issues where stock does not arrive exactly as it should.
- Maintaining all documents relating to supply chain process in accordance with the company’s quality requirements.
- Assisting in stock control.
- Supporting the Operations and Sales teams with Sales Administration tasks.

**To do this job well you need to have**:

- 2 years Ordering and/or Logistics Administration experience, preferably in a Tech Distributor.
- Experience using an ERP/MRP system.
- Highly proficient computer skills, including Microsoft Office.
- Proactive attitude and keen to learn.
- Excellent organisation with the ability to prioritise workloads.
- Excellent attention to detail and accuracy.
- Highly proficient computer skills, including Microsoft Office.
- Strong communicator to be able to deliver excellent service to our customers.
- Natural self-motivation and also the ability to work as part of a busy team.
- Pride, Pace & Precision in your work.

**What’s in it for you?**
- Salary Circa £25,000.
- Annual Leave: 33 Days (including Public Holidays), we expect everyone to take all their Annual Leave each year: we all need to refresh and recharge.
- Blended Working: We operate a Blended Working environment with a blend of onsite & remote working that cultivates a team orientated & high performance culture whilst offering greater work-life balance.
- Learning: Training, coaching, and an environment that promotes ambition, drive and progression. We believe in supporting you to reach your potential to perform.
- Pension: We offer a workplace scheme with 5% matched contributions.

**We are looking to hire energetic, committed people interested in the tech that we have to offer - and who understand that we perform best when we work together across our company. If this sounds like you, then please get in touch.**

**Job Types**: Part-time, Permanent

Pay: £8.44-£14.15 per hour

Expected hours: 20 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- Life insurance
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Logistics: 2 years (preferred)

Work Location: In person

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