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Customer Service Coordinator
3 months ago
My client, based in Haddenham, is looking for a Customer Service Coordinator to join their team.
As Customer Service Coordinator you will be:
- First point of contact and will provide clients with advice and quotations for equipment hire and accessories.
- You will then process the orders and draw up contracts.
- As Customer Service Coordinator, you will work closely with internal departments to ensure that the hire process runs smoothly from initial quote through to equipment delivery and remain point of contact for any enquiries from clients.
- You will also work closely with field sales to highlight and follow up on strong potential opportunities.
- You will manage a number of individually allocated key customers.
The successful Customer Service Coordinator will ideally have:
- Hire controller/ Customer Service Coordinator/quoting experience
- Previous experience in a similar role, be efficient at high volume administration
- Have some internal sales and customer service knowledge,
- Experience in order processing,
- Confident communication skills
- Have the ability to work on different software systems with excellent time management skills.
- Experience of SAP/Insphire advantageous but not essential.
Working hours for the Customer Service Coordinator are Monday to Friday 8.30-5.30pm
Salary for this position is up to 27-30k depending on experience.
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: KEF19723