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Customer Service Advisor

3 months ago

Haddenham, United Kingdom Huntress Full time
Do you have good communication and people skills?
We are supporting a company based in Haddenham with recruiting for a full time Customer Service Advisor, paying between £24k-£27k depending on your experience. Hours are Monday to Thursday 8:30am-5pm and Friday's 8:30am-1:30pm. Who doesn't love an early finish every Friday?
If you are proactive, flexible, and personable with a passion for providing customers with an amazing service then we would love to tell you more
Duties will include but not be limited to:
Greeting visitors on arrival into the office
Responding to customer emails and answering incoming calls in a timely manner
Processing customer orders using the inhouse ordering system
Reviewing stock availability against orders, and flagging shortages or delays
Providing despatch information and regular delivery updates to customers
Developing a good understanding of customer requirements and strong working relationships with key customer contacts
Raising quality concerns with the quality teamOther benefits include: 25 days holiday plus Bank Holidays (includes Christmas shutdown), extra days for length of service, enhanced company sick pay, annual bonus if sales and profit targets are met, Pension scheme with NEST 5% + 3% contributions, free & confidential access 24/7 to Employee Assistance Programme (EAP), as well as free tea and coffee, fruit on Tuesdays and onsite parking.
If you have experience working in a busy customer-facing office within manufacturing and can work under pressure, while maintaining communication and high standards, then we would love to tell you more about this exciting company and opportunity
Roles like this are never around for long so if you have relevant experience and are looking for a new challenge then be quick - apply now
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role