IT Client Onboarding Specialist

6 months ago


Sheffield, United Kingdom ONS Full time

For this role, you will partake in the end-to-end customer onboarding experience. After an initial training period, you will be expected to travel independently to complete customer onboardings.

The onboarding process will consist of:

- Travelling to meet new customers face to face.
- Gathering documentation on all customer IT infrastructure, policies and procedures so the shared desk can efficiently support new customers
- Feeding back with the team to improve the onboarding experience and onboarding process
- Implementation of new monitoring baselines within N-Central to streamline monitoring for customers and improve the shared desk experience
- Setup of monitoring for servers & networking equipment in N-Central
- Setup of patch maintenance windows in N-Central for servers and workstations
- Reporting and recommending improvements to customer IT and infrastructure

In addition to customer onboardings, you may be required to support the professional services team with consultancies including:

- Server Installations & Migrations
- Microsoft 365 Migrations
- Firewall / Switch / Networking Installations

This role is a great opportunity if you want to progress and learn to efficiently analyse and assess a customer’s IT environment to gather the information required to support customers day to day. This role will involve heavy exposure to various different IT systems and you will be expected to identify how these work and document this for the shared desk team.

The main characteristics we are looking for are
- Good communication skills - verbal and written
- Interpersonal skills - face to face
- The ability to work well under pressure
- Being about to travel
- Being independent and staying away from home
- Flexibility
- Customer driven attitude
- Documentational Skills

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Sheffield (required)

Ability to Relocate:

- Sheffield: Relocate before starting work (required)

Work Location: Hybrid remote in Sheffield



  • Sheffield, Sheffield, United Kingdom Andy File Associates Ltd Full time

    Andy File Associates Limited is a leading recruitment agency partnering with a prominent Managed Services Provider to fill this permanent position.The Onboarding Engineer plays a pivotal role in ensuring seamless integration and setup of clients' products and services for new customers.Conduct onboarding sessions, including product demonstrations,...


  • Sheffield, United Kingdom Mindbody Full time

    We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...

  • Onboarding Advisor

    5 months ago


    Sheffield, United Kingdom Pertemps Network Group Full time

    **Onboarding Advisor**: - MR-SHEFF-027-556**£13.40 - £13.41 Per Hour** - Full Time**Temporary** **Sheffield, South Yorkshire** **Human Resources And Recruitment** **Job Description**: **Pertemps are excited & proud to share with you a fantastic opportunity with a globally recognised client!** - The Royal Mail Group are actively looking at expanding...


  • Sheffield, United Kingdom Anna Maher Consulting Ltd Full time

    Company OverviewWe are a dynamic recruitment agency, Anna Maher Consulting Ltd, specializing in connecting healthcare professionals with service providers and shifts. Our team is passionate about delivering exceptional staffing solutions and driving growth in the industry.Salary Range£25,000 to £30,000 per annum, depending on experience, plus an annual...


  • Sheffield, Sheffield, United Kingdom Sellick Partnership (Legal) Limited Full time

    Job Title: Private Client SpecialistAt Sellick Partnership (Legal) Limited, we are seeking an experienced Private Client specialist to join our team. This is a fantastic opportunity for a skilled and motivated individual to take on a challenging role that will allow them to utilise their knowledge and expertise in private client law.Key...


  • Sheffield, Sheffield, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a Client Growth and Development Specialist to join our team at beBee Professionals in Sheffield. As a key member of our sales team, you will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and identifying new opportunities to expand our business.Key Responsibilities:Manage and maintain...


  • Sheffield, Sheffield, United Kingdom Commercial Recruitment Full time

    Client Growth Specialist Position at Commercial Recruitment: Salary range £26,000 - £33,000. In this role, you will focus on growing an existing client base by renewing services and generating additional revenue through proactive upselling and cross-selling of products and services. Key responsibilities include managing the sales process, maintaining...


  • Sheffield, Sheffield, United Kingdom CRA Legal Full time

    CRA Legal is looking for a Private Client Solicitor Specialist to join their team in Sheffield. The ideal candidate will have experience working on complex estates and high net worth individuals.About the Role:The Private Client Solicitor Specialist will be responsible for advising clients on wills, trusts, wealth management, and succession planning, as well...


  • Sheffield, Sheffield, United Kingdom IPS Finance Full time

    Role OverviewThe Client Relationship Specialist at IPS Finance plays a vital part in maintaining and developing relationships with our existing client base. As a key member of our team, you will focus on ensuring exceptional client service delivery while identifying opportunities for growth and expansion. Your responsibilities will include maintaining...


  • Sheffield, Sheffield, United Kingdom LinkedIn - Jobboard Full time

    Drive Business Growth as a Senior Client ManagerWe are looking for a seasoned Senior Client Manager to lead our efforts in the United States. With a vast pool of 30,000+ job openings, you will have the opportunity to work with Senior Client Relationship Managers, Global Clients and Industries, and Client Services Managers.Your key responsibilities may...


  • Sheffield, United Kingdom Clear IT Recruitment Full time

    My client is searching for a Private Client Solicitor or Fee Earner to join their team in Sheffield, South Yorkshire. My client is looking for a Private Client Solicitor (or equivalent qualifications and experience will also be considered) to become part of the firm's thriving award-winning Private Client Team in a busy city centre firm, to deal with a...


  • Sheffield, United Kingdom Clear IT Recruitment Full time

    My client is searching for a Private Client Solicitor or Fee Earner to join their team in Sheffield, South Yorkshire.My client is looking for a Private Client Solicitor (or equivalent qualifications and experience will also be considered) to become part of the firm's thriving award-winning Private Client Team in a busy city centre firm, to deal with a full...


  • Sheffield, Sheffield, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Client Support Specialist to join our team at beBee Professionals in Sheffield, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Provide accurate information regarding products...


  • Sheffield, Sheffield, United Kingdom Clear IT Recruitment Full time

    Clear Legal and Financial Recruitment is seeking a Private Client Solicitor to join their team in a busy city centre firm in Sheffield, South Yorkshire.Key Responsibilities:Assist the Head of the Department and take on a full caseload of existing files.Build a workload and contribute to the firm's thriving award-winning Private Client Team.Deal with a...


  • Sheffield, United Kingdom Clear IT Recruitment Full time

    Private Client Solicitor or Fee EarnerClear Legal and Financial Recruitment is seeking a Private Client Solicitor or Fee Earner to join their team in Sheffield, South Yorkshire.The ideal candidate will have a good working knowledge and experience of Wills, probate, trusts, and elderly client practice. They will also have knowledge and experience of Microsoft...


  • Sheffield, Sheffield, United Kingdom Clear IT Recruitment Full time

    Career progression and opportunities for advancement are available within our busy city centre firm in Sheffield, South Yorkshire.We require a Private Client Solicitor or Fee Earner to join our award-winning team, assisting the Head of Department and taking on a full caseload of existing files.The ideal candidate will have knowledge and experience of...


  • Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    About this roleThis is an exciting opportunity to support a busy HR team in Sheffield with temporary recruitment administration duties. You will report to the HR/People Advisor and provide administrative support with recruitment activities, including posting advertisements, arranging interviews, and assisting with new starter onboarding. Key...


  • Sheffield, Sheffield, United Kingdom Ambis Full time

    This Ambis Business Central team is expanding, and we're looking for a skilled professional to join our ranks. As a Business Operations Specialist, you'll be part of a dynamic team that's already implemented 15 Business Central clients and has 8 new clients waiting to be onboarded.You'll be working closely with our experienced team to deliver top-notch...


  • Sheffield, Sheffield, United Kingdom Clear IT Recruitment Full time

    We are looking for an experienced Private Client Solicitor or Fee Earner to join our team in Sheffield, South Yorkshire.The successful candidate will work closely with the Head of Department and take on a full caseload of existing files, providing opportunities for career progression and involvement in marketing and business development.Key requirements...


  • Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Company Overview:Interface Recruitment UK is a dynamic and growing company that specializes in providing top-notch talent to various industries. We are seeking an experienced Software Solutions Specialist to join our team.Salary: The estimated annual salary for this position is £45,000 - £60,000, depending on experience and qualifications.Job...