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Technical Onboarding Specialist

1 month ago


Sheffield, Sheffield, United Kingdom Andy File Associates Ltd Full time

Andy File Associates Limited is a leading recruitment agency partnering with a prominent Managed Services Provider to fill this permanent position.

The Onboarding Engineer plays a pivotal role in ensuring seamless integration and setup of clients' products and services for new customers.

  • Conduct onboarding sessions, including product demonstrations, configuration, and training.
  • Manage multiple onboarding projects simultaneously, ensuring timely and successful delivery.

Key responsibilities include:

  • Develop and maintain detailed project plans, timelines, and status reports.
  • Collaborate with clients to understand their needs and preferences.

This role combines technical expertise, project management, and customer service skills to facilitate a smooth transition for clients.

Competitive salary up to £40k DOE, comprehensive health insurance, and opportunities for professional development and career advancement.