Temporary Accommodation Contracts
4 weeks ago
**Exciting Career Opportunity**:Temporary Accommodation Contracts & Standards Officer for the **Families and Homes Team, East London**
- **Are you a dynamic and skilled professional ready to make a significant impact as a Temporary Accommodation Contracts & Standards Officer within a progressive local authority?**:
- **If so, an outstanding opportunity awaits you**
***
**About Us**:
At Tempting Recruitment, we take pride in connecting great talent with exciting opportunities. Our client, a leading council, is renowned for its empowering work culture and meaningful initiatives.
**The Position**:
The duties you will be performing as part of your role:
- Implement efficient occupancy, property management, and contracts services.
- Ensure comprehensive coverage across various temporary accommodation types.
- Conduct thorough occupancy checks independently.
- Collaborate with the Corporate Anti-Fraud Team and accommodation providers to identify and address tenancy fraud effectively.
- Take proactive measures to prevent subletting and abandonment of the Council's temporary accommodation.
- Deliver a specialised service engaging customers and stakeholders effectively.
- Enable them to optimise the use of the service through clear communication and support.
- Keep meticulous records and information.
- Analyse complex data to contribute valuable insights to reports.
- Create specialist documents, materials, and activities to enhance and promote the service area.
- Offer advice and guidance to colleagues, customers, and stakeholders.
- Manage escalated or complex customer issues within the specialist area.
- Manage and update information systems supporting the specialist area.
- Contribute to the ongoing development and improvement of these systems..
**About You**:
To be successful in this role, you should possess the following qualifications and skills:
- Proven experience in working with homeless households.
- Understanding of relevant legislation concerning property standards.
- Dedication to maintaining high standards of customer care.
- Ability to handle a diverse range of customers with sensitivity.
- Strong ability to communicate effectively with a broad range of stakeholders.
- Capability to draft complex correspondence and reports.
- Competence in producing letters and reports efficiently.
- Ability to inspect properties.
- Assessing their suitability against set standards, specifically using the Housing Health and Safety Rating System.
- Clearly identifying defects and necessary works to achieve the required standard.
- Capability to work constructively with other services and agencies.
- Proven negotiation skills to achieve successful outcomes for customers.
**Contract Duration**:Until April 2024 (likely extension)
**Hourly Rate**:£24 Negotiable (Umbrella)
**Commencement Date**: February 2024
**Work Hours: Hybrid **37 Hours, Monday - Friday / 9 am - 5 pm
**How to Apply**:
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