Inside Sales Specialist

5 months ago

London, United Kingdom Francisco Partners Agility II, L.P. Full time

The Labstep ELN is a modern cloud-based platform tailored for the unique demands of R&D, delivers quick deployment and immediate results. Backed by 36 years of STARLIMS expertise, we’re a trusted ally in improving laboratory productivity and advancing science. Focusing on ease of use, Labstep empowers scientists to securely capture, structure and share data in a centralized and collaborative workspace.
We have an ever-growing global customer base, with leading academic institutions, rapidly growing start-ups, and large R&D companies, from industries that include alternative proteins, biotech, agritech, pharma, chemicals and material sciences.

We’re expanding rapidly and seeking talented individuals to join us in delivering the Labstep experience and supporting more R&D businesses around the world.

Role Overview:
As an Inside Sales Specialist at Labstep, you will be a vital contributor to achieving our growth targets by acquiring new customers and driving revenue growth in the fast moving Small & Mid-sized business segment. You will collaborate closely with our marketing and customer teams, utilizing your skills in relationship-building, communication, and sales techniques to generate interest in our software solutions and qualify potential customers.

How you will contribute

1. Sales Activities:

- Present product demonstrations and communicate the value proposition effectively.
- Utilize CRM software to track and manage sales activities, leads, and customer interactions.

2. Lead Generation and Qualification:

- Leverage our tech stack (LinkedIn Sales Navigator, HubSpot, ZoomInfo etc.) to identify and qualify new leads through proactive outreach and lead nurturing strategies
- Collaborate with marketing to develop targeted campaigns and initiatives to drive lead generation.
- Evaluate and prioritize leads based on their potential value and fit with Labstep's solutions.

3. Sales Performance:

- Meet and exceed monthly and quarterly new logo sales targets and KPIs.
- Continuously analyze sales data and metrics to optimize performance and identify areas for improvement.
- Provide regular reports and updates to the sales and management teams on sales activities, pipeline status, and results.

About you
- Proven experience in inside sales or a similar role, preferably in the software or technology industry.
- Excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and persuasively.
- Strong sales acumen and a track record of meeting or exceeding sales targets.
- Proficiency in CRM software and sales tools for lead management and tracking.
- Ability to work independently as well as collaborate effectively within a team environment.
- A proactive and results-driven mindset, with a strong focus on customer satisfaction and business growth.

What you get
- Competitive compensation with performance-based incentives.
- Opportunity for career growth and advancement.
- Comprehensive training and support to enhance sales skills and product knowledge.
- Dynamic and collaborative work environment with a diverse team of professionals.
- Monthly company socials and team activities
- 25 Days Holiday excluding Bank Holidays
- Flexible Working arrangements

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