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Customer Service Team Leader

4 weeks ago

Loughborough, United Kingdom Adecco Full time

**CUSTOMER SERVICE TEAM LEADER**

**Permanent, Loughborough**

**Pharma company**

**37.5 hours per week (days only), Mon-Fri**

**£25-28k+benefits+Free car parking**

**Duties**:

- Fortnightly/Monthly 1-2-1 meetings with team members, focusing on KPIs, behaviours, continuous improvement, development and business updates.
- Conducting RTW interviews/ managing positive attendance, Performance Management sessions, Probation Review meetings & Personal Development Reviews, Disciplinary meetings and also assisting the broader leadership team in these areas.
- Ensuring customer orders are processed accordingly with Agent and customer data is correct/accurate
- Liasing with warehouse/despatch/logistics to ensure stock is held and supporting the team
- You must have **teamleader/supervisory skills for this role**

**CLICK & APPLY ASAP**
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Hina Patel

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