Customer Service Team Leader

3 weeks ago


Loughborough, United Kingdom Express Recruitment Full time

Express Recruitment are currently recruiting for an established, thriving Leicestershire-based fashion company who are looking to add a Customer Service Team Leader to their ever-expanding team.

Our client is offering a fantastic basic salary of c£27,000. There are great career progression opportunities with this role and training will also be provided.

**Roles & Responsibilities**
- Supervise a team of order fulfilment advisors
- Manage suppliers and ensure all orders are being processed with accuracy
- Handle any escalated complaints regarding deliveries and orders
- Motivate a team to achieve great success
- Be the first point of contact for all customers and suppliers

**Skills & Experience**
- Previous experience mentoring or training staff
- Prior experience in a call centre/customer focused environment
- Retail experience advantageous
- Excellent communication skills both verbally and written
- Profound knowledge of MS Office to include Excel and SAP essential
- Strong influencing and negotiation skills

**About Express Recruitment**

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.

**Vacancy Summary**

**Hours**: Monday - Friday (2:30pm-10:30pm)

**Salary**:c£27,000 per annum D.O.E

**Location**: Loughborough, Leicestershire

**Job Type**:Permanent

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.



  • Loughborough, United Kingdom Adecco Full time

    **CUSTOMER SERVICE TEAM LEADER** **Permanent, Loughborough** **Pharma company** **37.5 hours per week (days only), Mon-Fri** **£25-28k+benefits+Free car parking** **Duties**: - Fortnightly/Monthly 1-2-1 meetings with team members, focusing on KPIs, behaviours, continuous improvement, development and business updates. - Conducting RTW interviews/...

  • Customer Team Leader

    3 weeks ago


    Loughborough, United Kingdom Coop Full time

    **Customer Team Leader** Location: 19 - 21 High Street, Barrow-On-Soar, Loughborough, LE12 8PY Pay: £11.00 per hour + great benefits Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Service Team Leader

    2 weeks ago


    Loughborough, United Kingdom Morrisons Full time

    About The Role Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our Service teams and drive our service performance forward for...


  • Loughborough, United Kingdom Access Full time

    **Sector**: Software Support - **Expiry Date**: 18 February 2024 - **Job Ref**: J11095 Customer Support Team Leader **This role will be based 3 days a week in our Loughborough Office** Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so...


  • Loughborough, United Kingdom Access UK Ltd Full time

    **Customer Care Team Leader** - **This role will be based on site in our Loughborough office 3 days a week**_ Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things...

  • Team Leader

    4 weeks ago


    Loughborough, United Kingdom Fusion Lifestyle Full time

    **We are now hiring Team Leaders at Soar Valley Leisure Centre** Are you looking to develop in your Leisure Career? Do you have transferable skills and are you looking to work in a rewarding industry that brings health and wellbeing to your community? **Then we have the role for you!** **Who We Are**: Fusion Lifestyle has the mission to bring health and...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service Advisor Location - Loughborough LE11Contract - Sept 2024Hours - 20Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment,...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service Advisor Location - Loughborough LE11Contract - Sept 2024Hours - 20Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment,...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service Advisor Location - Loughborough LE11 Contract - Sept 2024 Hours - 20 Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service AdvisorLocation - Loughborough LE11Contract - Sept 2024Hours - 20Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment,...


  • Loughborough, Leicestershire, United Kingdom Service Care Solutions Full time

    Job Title Customer Service Advisor LocationLoughborough LE11ContractSept 2024Hours 20Role summaryThis company is seeking three part time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment, preferably over...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service AdvisorLocation - Loughborough LE11Contract - Sept 2024Hours - 20Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment,...

  • Team Leader

    3 weeks ago


    Loughborough, United Kingdom Charles Hunter Full time

    I am looking a passionate Team Leader or Senior Support Worker who have experience working within adult social care with those who have Learning Disabilities, Autism or Mental health conditions. You will be working across a cluster of supported living services in the Louborough area, assisting the manager in overseeing and mentoring a staff team and in the...


  • Loughborough, United Kingdom Loughborough University Full time

    There has never been a better time to join us! As an HR service we are going through a significant period of growth and are heavily investing in our HR team, creating a number of exciting new opportunities to support our future vision. Providing a high quality, progressive and inclusive employment experience is really important to us, and in this key new...

  • Team Leader

    2 weeks ago


    Loughborough, United Kingdom Loughborough Schools Foundation Full time

    **DOMESTIC TEAM LEADER** **Full-time / Permanent** **20 hours per week** We have an exciting opportunity for a Domestic Team Leader to join or busy Central Services team. As a Domestic Team Leader your primary responsibility would be to support the Housekeeping Manager in leading, inspiring and developing a high-performing team. Your duties will include...

  • Support Team Leader

    7 days ago


    Loughborough, Leicestershire, United Kingdom Access Full time

    Sector: Software Support- Expiry Date: 15 September 2023- Job Ref: J10047Support Team Leader - Recruitment DivisionThis role would be 3 days in the Loughborough office and 2 days working from homeJoin the Access Family and see how we make software ideas become a realityOur core value of 'Love work, Love life' has been central to our success and so we're...


  • Loughborough, United Kingdom The Jam Garden Full time

    The Jam Garden situation in the centre of Loughborough is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food, seriously tasty beers and a selection of delicious cocktails. What we will offer you in return: - Competitive hourly salary - 28 days holiday - Company Pension scheme - Retail...

  • Team Leader

    7 days ago


    Loughborough, Leicestershire, United Kingdom Loughborough Schools Foundation Full time

    DOMESTIC TEAM LEADERFull-time / Permanent20 hours per weekWe have an exciting opportunity for a Domestic Team Leader to join or busy Central Services team.As a Domestic Team Leader your primary responsibility would be to support the Housekeeping Manager in leading, inspiring and developing a high-performing team.Your duties will include monitoring of...


  • Loughborough, Leicestershire, United Kingdom The Jam Garden Full time

    The Jam Garden situation in the centre of Loughborough is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food, seriously tasty beers and a selection of delicious cocktails.What we will offer you in return:Competitive hourly salary 28 days holiday Company Pension scheme Retail and Beer...


  • Loughborough, United Kingdom Charnwood Golf & Leisure Complex Full time

    **Team Supervisor** **Pay: Between 22,000 - 24,000 p/a** As a Team Leader/ Supervisor at Charnwood Golf & Leisure Complex, your warm welcome and excellent service will be the reason that our customers keep coming through our doors. You'll thrive in a fast-paced environment, helping out on the front of house, providing service up and down our driving range...