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Bookings Agent

5 months ago


London, United Kingdom 1st Option Full time

We are looking for a Bookings Agent - level depending on experience (Account Exec / Manager) to work in our lively Primrose Hill office.

This is an office-based role.

**Day to day**:

- Managing bookings autonomously from new enquiry to completed hire of location.
- Using various software tools, including a CRM.
- Liaising between clients and location owners, dealing with disputes if necessary.
- Negotiating competitive rates on behalf of clients and location owners.
- Diary and Recce management.
- Contract management.
- New business development, monthly outreach to potential clients.
- Outreach for newsletter sign-ups.
- Assisting with onboarding new locations, including liaising with prospective owners, contracts and uploading locations to the 1st Option website.

**Qualities**:

- Excellent communication skills and telephone manner
- An up-beat personality
- Highly organised
- A keen eye for detail
- Ability to multi-task and prioritise
- Adaptability
- Works well within a team and within sub-teams
- Works well under pressure and to targets
- Personable, able to build strong client relationships
- Interest in working in the creative industries

**Computer skills required**:
Outlook, Word, Excel;
Photoshop would be an advantage.

**Benefits**:

- Salary dependant on experience
- Access to progression
- Exceptionally high holiday package
- Casual dress
- Gorgeous office space
- Dog-friendly - we have 2 office pugs

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £21,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: One location