Technology Lead

2 months ago


Northallerton, United Kingdom SHEER JOBS LIMITED Full time

**Technology Lead (Contract)**

Technology Services is the technical and service delivery arm of Technology and Change (T&C); its products under-pin all the council’s services and some of its partner’s services. The role includes working with regional and national partnerships on sharedtechnology infrastructure and services.

They are required to negotiate and meet Operational Level Agreements; working closely with colleagues both internal and external to the client, in particular service owners, product owners, customers and suppliers. The Technology Lead also manages technicalwork packages with IT related projects to support the business; these can be small work packages or full scale implementations. The current user base is approximately 7000 NYCC staff.

The post holder is required to utilise industry-standard processes and functions detailed in the ITIL Service Management framework and ISO 20000 service management. They must ensure compliance with the policies and standards outlined in the Council’s InformationSecurity Management System (ISMS) to ensure the integrity, confidentiality and availability of the Client’s information assets is maintained and accreditation to ISO 27001 is retained. The post holder is responsible for reading, understanding and complyingwith the Client Policies, especially IT related policies and legislation such as, but not limited to; Information Security, GDPR, Computer Usage, Internet usage and Software policy.

**Person Specification**

**Knowledge**
- Understanding of IT infrastructure requirements, dependencies and deliverables needed to provide a secure portfolio of services.
- Project management small
- to medium-scale projects.
- Problem and Incident Management Techniques
- An excellent understanding of current and emerging IT technologies.
- A good understanding of IT industry best practises and procedures
- Advanced knowledge of current software relating to specialism.
- Experience of working within an enterprise computing environment, both on premise and /or cloud based computing.

**Experience**
- Significant ICT industry experience in specialist area.
- Proven experience of operating systems in ICT specialism.
- Problem ownership and resolution
- Supervision of staff
- Demonstrable experience of
- Using a Configuration Management system.
- Using a Security Management suite.

**Professional Qualifications/Training/Registrations required by law, and/or essential for the performance of the role**
- A level 4 qualification, equivalent technical qualification or demonstrable relevant experience in a managed enterprise IT environment
- Can demonstrate a good standard of education

**Rate Of Pay**

PAYE: £479

Umbrella/Ltd: £600


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