Digital Forensics Lab

Digital Forensics Lab - OSINT Support Consultant

Northallerton, UK Req #755 16 May 2024

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $ and employing approx. 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.

We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software.

CACI's Information & Management Solutions division provides a range of software, Consultancy and managed services to clients. With experience and understanding of systems integration, analytics and secure cloud and managed services, we help clients improve operational processes, gain greater insight into their business and reduce costs.

From data integration, web reporting and activity-based costing to mobile working, telecom operational support systems and online transactional solutions, we help our clients to understand their business, manage performance and deliver value for money services to their customers.

Who we are:

There has never been a more exciting time to join the Digital Solutions business unit at CACI LTD. CACI help clients transform their businesses using data and technology so that they are ready for the challenges of today and tomorrow.

As a business unit, we are invested in growing our team (currently around 250) with passionate, motivated, driven individuals, who help in the design, build and operation of complex cloud, digital, and data platforms for some of the UK’s leading public and private sector organisations. These include BMW, Police Digital Service, Home Office, National Records of Scotland, and Network Rail.

It goes without saying that we are passionate about delivering great outcomes to our clients and are proud of our long-term engagements in both ongoing project delivery and service management.

Digital Solutions is innovative too – our Digital Forensics Laboratory, which launched in 2022 is an excellent example of this and is now fully accredited.

Essential Duties and Responsibilities:

This is an exciting opportunity to join our Digital Forensics Laboratory as our OSINT Support Consultant, working with CACI’s award-winning DarkBlue Intelligence Platform a leading unclassified SaaS open-source intelligence (OSINT) tool, offering a safe environment for exploring and analysing the Open, Deep, and Dark Web. In this role, you will act as the primary resource for existing customers and make certain they are getting the greatest value from our OSINT platform. Your focus will be on ensuring customer satisfaction leading to annual renewals and growth for our data and technology. Working in a dynamic, fast-paced environment, the successful candidate will have a strong interest in cyber-security and be inquisitive by nature. This position would suit a recent graduate with an interest in Cyber Security, Open-Source and / or the Dark Web.

Serve as the main point of contact for current clients. Collect feedback from current users to improve the platform. Enable successful customer onboarding of the platform and API connections, including sharing and developing relevant content, brainstorming ideas, and fostering adoption. Respond and track customer service questions and facilitating responses. Communicate regularly with customers and formally track adoption trends, sentiment, and opportunities for deeper engagement. Provide platform initial user training and tradecraft tactics, techniques, and procedures. Familiarity with open-source intelligence / research (OSINT) Create vignettes for use case development and capabilities overview of the product. Understand mission needs and drive retention and growth. Collaborate closely with sales, marketing, and analytic teams to support renewals and expansion opportunities. Update and maintain CRM. Aid in bid writing.

Education and / or Work Experience Requirements:

Excellent attention to detail. Degree in Cyber Security or relevant work experience. Ability to work as part of a team and communicate at all levels within the organisation. Strong oral and written communication skills.

Interview Process

Interview with Talent Team Task Interview with Hiring Manager and Head of Business Development

The successful candidate must be eligible for BPSS, NPPV3, SC and CTC

We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Successful candidates must have the right to work in the UK.

Other details

Pay Type Salary Job Start Date 01 July 2024 Northallerton, UK Share this job:

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