Customer Service Specialist

2 days ago


Kings Hill, United Kingdom James Frank Associates Full time

Our client, a fast-growing and hugely-successful business in the heart of Kings Hill is seeking a Customer Service Specialist to join their team on a full-time, permanent basis.

This is an exciting new role for a Customer Service Specialist where you will be working closely within a busy, fast-paced environment where you will be required to build and maintain relationships with a number of third party businesses, providing a highlevel of customer service at all times whilst maintaining accuracy and attention to detail in all administrative tasks.
- Liaising with third party companies
- Providing a high level of customer service to all clients and customers at all times
- Retrieving legal documentation from Solicitors and other third parties
- Investigating issues
- Building relationships with colleagues and other teams within the business
- Act as the first point of contact for all customer queries
- Complete all administrative tasks with a high level of accuracy and attention to detail

Key Experience:

- A minimum of 2 years’ experience in a customer service-related role
- Previous experience in a Financial Services, Insurance or Property business or within a regulated environment would be advantageous, although not essential
- Ability to work both independently and as part of a team

This is a fantastic opportunity for a Customer Service Specialist to join a thriving business who are leaders within their field.

You will be joining a friendly and knowledgeable team where you will be given the opportunity to learn, develop and progress within the company, along with a market-leading benefits package and great starting salary.



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