Head of Operations

6 days ago

Barnsley, United Kingdom Total Training Provision Full time

Position: Head of Operations

Reporting to: Managing Director

Position based: Barnsley Head Office

Salary Band: £55-65k per annum

Hours: Full Time

Holidays: 25+ all bank holidays, Birthday off, Christmas Shopping Day

Benefits: Westfield Health Scheme

***

**Purpose of role**:
To lead operational delivery teams, covering Adult Education Budget, Employability and Apprenticeships (Levy and SME) funded delivery. Maximise all contractual performance in line with contract targets, whilst achieving financial P+L targets as set by the business. Create operational delivery plans to help achieve strategic goals and coordinate business operations to fulfil customer, client and contractual expectations. To ensure quality and compliance across all areas of service delivery. Develop and manage staffing resources to ensure service delivery is maintained. Demonstrate a proactive approach in understanding the education and skills landscape to meet agreed business needs, learner volumes and revenue targets. Identify new and organic growth opportunities for the business.

**Key Responsibilities**:

- Lead a team of managers to drive business performance in line with company targets and goals, with full responsibility to deliver customer and budget expectations.
- Meet Key Performance Indicators set by the customer, through the design and execution of operational delivery plans, and implement early interventions in response to signs of deterioration in performance levels.
- Represent Total Training Provision to external stakeholders to support engagement and build strong relationships.
- Lead on the operational relationships with the Educational Skills and Funding Agency (ESFA) and MCA’s working closely with the Head of Business Development, Director of Quality, and Managing Director as required.
- Maintain and regularly update personal knowledge of funding, products, company, and all quality processes required to deliver excellent service.
- Identify and promote learning & development across the operation, to optimise effectiveness and encourage staff to personally develop and progress, aligned to the business L&D Plan.
- Creating strategies with senior management to meet the needs of commissioning bodies and customer requirements.
- Ensure programmes are delivered in accordance with current legislation, corporate governance arrangements, contractual/accrediting body requirements and the ESFA cross-cutting themes for employability provision.
- Working with Quality and Operational Support teams to develop policies that will correlate with business, contracts requirements, and support ongoing continuous improvement.
- Implementing effective processes and standards.
- Managing customer service and ensuring customer retention.
- Overseeing compliance with funding/contract regulations.
- Ensuring that appropriate resources are in place to manage growth within TTP Strategies
- Lead on data, ensuring that other departments have the accurate data they require for effective quality assurance and enhancement activities, and performance is communicated effectively across the business.
- Identify and minimise operational risk.
- Work closely with other departments to identify and implement activities to ensure that operational changes and plans are appropriately informed, designed, implemented and evaluated.
- Complete all necessary reporting to keep line management and the wider business informed of the activities, and progress towards achieving business wins.
- Any other duties as directed by your line manager that supports the business to meet its objectives.

**Essential Criteria Required**:

- Proven track record in a similar managerial role, with at least 5 years’ experience in the sector.
- Knowledge of Government Funding, and the Further Education Sector.
- Ability to develop the team with skills, knowledge, and behaviours to meet/exceed company targets.
- Ability to analyse and create data reports using Pivot tables, Excel, and Microsoft Power BI
- Experience of working and managing a MIS & LMS to support the delivery and quality of services.
- A professional appearance and the social skills necessary to deal with a range of clients, along with the self-confidence and stature to represent TTP at a senior level.
- Ability work under pressure with excellent time management.
- Experience of effective people management.
- Experience of effective performance management.
- Committed to continuous improvement - personal and organisational.
- Working within tight deadlines.
- Driving and working in a change environment.
- Tenacious and results driven.
- Detail oriented but also able to see the bigger picture.
- Team orientated.
- Experience and involvement of financial planning, monitoring and management.
- Organised and structured, remaining focused on priorities.
- Comfortable under pressure.

***

**Equal Opportunities**:
**Total Rewards**:

- ** Total Leave** - all staff benefit from 25 days annual leave + extra Christmas

  • Head of Sales Operations

    3 days ago

    Barnsley, United Kingdom ASG Estates Ltd Full time

    ASG Estates Ltd is an establish estate agency based between Barnsley and Sheffield. We are looking for a Head of Sales Operations to join our innovative and forward-thinking team to lead our existing sales teams in selling our homes with an established reputation for quality and style. As Head of Sales Operations, you will be responsible for marketing and...

  • Head of Regional Engineering Operations

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Anderselite LTD Full time

    Job DescriptionAt Anderselite LTD, we are seeking a highly motivated and experienced Head of Regional Engineering Operations to join our team as Regional Commercial Manager – Engineering. In this role, you will be responsible for leading our regional engineering operations, ensuring we deliver high-quality engineering services to our clients while...

  • Head of Financial Operations

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Axon Moore Full time

    About the RoleAxon Moore is partnering with a thriving, cash-rich organisation in the UK to find a Head of Finance who can drive commercial success.This exciting opportunity involves leading the finance function, collaborating closely with the Managing Director, and focusing on key areas such as commercial analysis, forecasting, and project management.You...

  • Head of Operations

    8 months ago

    Barnsley, United Kingdom SolarSaves Full time

    SolarSaves is part of the SolarFrame Holdings Group, who are a known and trusted group of companies in the home improvement sector, known and widely recognised for the quality standards in both the manufacturing and installation of products. We are looking for an Operations Manager to join SolarSaves; our Solar Panel and Battery Storage sector of the...

  • Head of Finance

    6 months ago

    Barnsley, United Kingdom FareShare Yorkshire Full time

    **Job Title: Head of Finance** **Reporting to: Chief Executive** **Location: Barnsley** **Starting salary: £28,128 (Band 4)** **Hours of work: Part time 22.5 hours (Flexible between Monday to Friday 8:30am and 4:30pm)** **Contract type: Part Time Permanent** **Role purpose** FareShare Yorkshire is a Charity which now in its 25th year of operation and...

  • Operations Assistant

    7 months ago

    Barnsley, United Kingdom Linwood House Full time

    **Operations Assistant** **up to £26,000 P/A** **Linwood House, Wensley Road, Barnsley** **Full time, Permanent Post - 40 hours per week** **Benefits of joining UKAT**: - Blue Light Card - Discounts on thousands of retailers - Free Parking - Opportunity for Hybrid working - Training & Development - 28 days Holiday rising to 33 days after continuous...

  • Head of Finance

    7 months ago

    Barnsley, United Kingdom FareShare Yorkshire Full time

    **Role purpose** FareShare Yorkshire is a Charity in its 25th year of operation which has grown significantly over the last 3 years. FareShare Yorkshire operates from sites in Barnsley and Leeds delivering Surplus Food provision services, Employability Programmes and its own cookery programme - The FullCrumb Kitchen. The Head of Finance role sits within...

  • Deputy Head Chef

    3 months ago

    Barnsley, Barnsley, United Kingdom beBee Professionals Full time £25,000 - £35,000

    About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Barnsley, United Kingdom.Key ResponsibilitiesAssist the Head Chef in menu planning, food preparation, and kitchen management.Supervise and lead the kitchen team to ensure smooth operation during service.Maintain the highest standards of...

  • Head of Finance

    6 days ago

    Barnsley, United Kingdom Reed Accountancy Full time

    You will be responsible of managing a team of 5 other finance staff member and a number of budgets related to the companies investments. **Job Spec**: Job title: **Head of Finance** Wage: **£53,907 FTE / £27.53 per hour** Contract Type: **Temp - 3 months**_(initially)_ Hours:**Fulltime** Location:**S70** **Purpose of Post**: - As a member of the...

  • Head of Finance

    8 minutes ago

    Barnsley, United Kingdom Talent UK Full time

    Talent-UK are recruiting on behalf of their client for a Head of Finance on a full time permanent basis, the role is working in the healthcare industry. The company uses XERO and also IRIS for payroll - experience is essential and the role is working as part of a small but busy team of 4 people which is made up of a payroll officer, finance assistant,...

  • Head of Finance

    7 days ago

    Barnsley, United Kingdom Butler Rose Full time

    Butler rose are partnered with a fantastic group working in one of their locations based in Barnsley. This is a brilliant opportunity for a Head of Finance to join a fantastic business that is experiencing huge growth. Working closely with the senior managementteam this role will be pivotal in delivering improved reporting and financial understanding...

  • Operations Administrator

    7 months ago

    Barnsley, United Kingdom Doyle Security Ltd Full time

    **Operations Administrator**: - 09:00-17:00- TBC- Monday to FridayThis is an exciting opportunity for an enthusiastic, dedicated team player, who can demonstrate their ability to prioritise workloads and work on their own initiative in a fast moving and pressurised environment. The role will involve assisting with the day-to-day administration for the...

  • Warehouse Operative

    7 months ago

    Barnsley, United Kingdom Barber of Sheffield Full time

    Barber of Sheffield is the UK's largest supplier of equipment to the tattoo industry, we also supply veterinary and NHS customers. We have recently opened a European Distribution Centre and are also seeing massive growth in this area. We currently have some exciting opportunities for Warehouse Operatives to join our fast moving company. We are based on the...

  • Head of Commercial

    6 months ago

    Barnsley, United Kingdom Sheffield Mutual Friendly Society Full time

    **Head of Commercial** Sheffield Mutual are seeking to recruit a Head of Commercial to oversee, expand and drive our current business development and marketing functions. This role is newly created and as such offers full flexibility and autonomy to create, influence and drive the society’s sales and marketing strategies. This is an exciting new role with...

  • Deputy Head of Finance

    5 days ago

    Barnsley, Barnsley, United Kingdom Optimo Care Group Full time

    Job Description:We are seeking a Deputy Head of Finance to join our Optimo Care Group team. This is an exciting opportunity for an experienced finance professional to take on a leadership role in a dynamic organization.About the Role:The successful candidate will be responsible for supporting the Group Finance Manager in delivering timely and accurate...

  • Operations Controller

    7 months ago

    Barnsley, United Kingdom Conrad Energy Full time

    **Operations Controller** We are looking for an enthusiastic and motivated Operations Controller to join our rapidly growing operations team, which typically operates embedded power projects comprising of reciprocating gas engines, battery energy storage plants and distributed renewable generation projects between 2- 10MWe at 11kV grid level, with several...

  • Warehouse Operative Full Time 6am

    7 months ago

    Barnsley, United Kingdom Bridge of Hope Full time

    **Job description**: The Recruitment Co are recruiting for full time Warehouse Operatives working on 6am - 2pm shift for our client EVRi at their new SUPER HUB in Barnsley, S74 Start your journey with EVRI! We are immediately hiring full-time operatives to work for one of Europe's largest logistics companies based in Barnsley, Hoyland, S74! **Pay rate as a...

  • Information Security Specialist

    7 months ago

    Barnsley, United Kingdom Open College of the Arts Full time

    **Job Title **Information Security Specialist **Department **IT Services **Reporting to **Head of Technology and Innovation **Responsible for **Information Security **Grade Grade 4: £30,761 - £36,729 (Fixed Term - 8 months)** **Role Purpose** The Information Security Specialist’s role is to oversee the security of the college’s digital and...

  • Control Room Operator- Weekend Days

    7 months ago

    Barnsley, United Kingdom Doyle Security Ltd Full time

    An exciting opportunity has come up for a Weekend Operator, based at our Head Office in Barnsley. We are currently recruiting for a Control Room Operator in our busy Control Centre located in Dodworth Barnsley, where our highly experienced team, work 24 hours a day, 365-days a year, providing bespoke monitoring solutions to protect people, [ ] **Control...

  • Regional Head of H&s

    7 months ago

    Barnsley, United Kingdom AmcoGiffen Full time

    **Regional Head of Health & Safety** **Engineering / Highways / Aviation / Manufacturing / Rail / Civil Engineering** **Office Location - Barnsley / Warrington** **Regional responsibility - North Region ¦ North East / North West / Midlands** **An exciting opportunity for an experienced Regional Head of Health & Safety to join our established and...