First Line Support

6 months ago


Stirling, United Kingdom Expert IT Solutions Ltd Full time

**Desktop Support Technician**

Expert IT Solutions (based in Stirling) are recruiting for a first line support technician. The company specialises in support for small and medium sized businesses. Clients vary from large multi-branch operations to small businesses and charities in varied market sectors. The company also provides web hosting services.
- **The role**_
- **Essential Skills, Competencies & Experience **_

Knowledge of:

- Windows 10 & 11
- Office 2016 and upwards
- Windows Server 2016, 2019 & 2022
- Office 365
- Sharepoint
- Network experience and knowledge of networking protocols.
- Effective troubleshooting skills, time management and the ability to prioritize.
- Ability to take ownership for a task and effect a resolution, single handed where necessary.
- Excellent communication skills
- **Desirable Skills**_
- Industry recognised qualifications such as MTA, MCSA, HNC/HND in technical support.
- **Hours of work**_
- 9am to 5.30pm 5 days per week.
- **How to apply**_

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Do you have a recognised qualification in technical support?

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person


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