Customer Experience Professional

3 weeks ago


Colwick Industrial Estate, United Kingdom Adecco Full time

**Permanent Customer Expertise Roles**

**37.5 Monday to Friday (9-5pm)**

**Hybrid Working**

**Salary £22,405 per annum + Benefits**

Adecco Nottingham, have an amazing exclusive opportunity with our client, who are based in Nottingham. We are searching for several Customer Care Professionals who are driven by quality and service.

Our client offers an attractive benefits package, fantastic working hours, hybrid working and a caring culture.
As part of this role, you will be liaising with internal departments to investigate and resolve customer order issues, and with our field-based team to organise service calls to customer homes.

**Here's some of the key responsibilities for the role**:

- Objection / complaint handling in a professional and respectful manner at all times
- Liaising with internal departments to investigate and resolve customer order issues through to a satisfactory conclusion
- Liaising with field-based Advisors, Design Consultants, Installers and the Field Management Teams to organise service calls to customers properties
- Working with third parties to organise customer repairs
- Negotiate discounts with customers in line with company guidelines
- Process compensation, credits and discounts
- Taking payments in line with PCI compliance
- Excellent communication skills
- Time management Skills
- Customer service skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



  • Colwick Industrial Estate, United Kingdom Hillarys Blinds Full time

    We want you to join our vibrant Customer Service team, we have roles in both of our Washington and Nottingham Contact Centres. We are after enthusiastic, friendly and driven team players who enjoy problem solving and have a consistent positive outlook, whilst handling enquiries and complaints from our Customers and Advisors. As a Customer Care Professional...


  • Colwick, United Kingdom Fill My Vacancy Full time

    Location : Colwick, Nottinghamshire, United Kingdom Do you have strong experience in a customer focused role within retail or contact centre? Our client wants you to join their vibrant Contact Centre team, based at their Nottingham Head Office, as a Customer Care Professional. As a Customer Care Professional you’ll need great communication skills, as...

  • Traffic Dispatcher

    4 weeks ago


    Colwick Industrial Estate, United Kingdom Biffa Ltd Full time

    **Changing the way people think about waste.** At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's sharedby our 10,000+ people around the country, who trust us to...

  • Commercial Manager

    4 weeks ago


    Colwick Industrial Estate, United Kingdom Elizabeth Michael Associates Full time

    _Our client is seeking to appoint a Commercial Manager to join their expanding team!_ - This will be a management position where you will _be responsible for the profitable growth and development of their Aggregates recycling business._ - **NG4, Nottingham !**: - **£40,000 - 45,000 per annum**_(negotiable based on experience)_ - **Monday - Friday**_...


  • Brackmills Industrial Estate, United Kingdom Elizabeth Michael Associates Full time

    **TEMPORARY ADMINISTRATOR - NO EXPERIANCE NEEDED** **NN4 7PU - NORTH HAMPTON** **£10.00 PER HOUR** **TEMPORARY TO PERMANENT** **MONDAY - FRIDAY 37.5 HOURS PER WEEK** **STARTING ASAP** Our client is seeking an experienced Administrator to oversee all Administration duties within the business. You will have excellent organisation skills and be able to...


  • Burscough Industrial Estate, United Kingdom JOB Consultancy Full time

    **Customer Service Advisor - £20,000 + Bonus - Burscough** My client, a specialist claims management company are looking to recruit a Customer Service Advisor to join their team. This is an excellent opportunity for those wanting to join a growing organization where you can progress. An excellent Basic salary is on offer plus Bonus. Working hours are on a...

  • Business Analyst

    1 month ago


    Euroway Industrial Estate, United Kingdom Alliance Automotive Group UK Full time

    The Customer Platforms team is responsible for a portfolio of IT software that enables successful business partnerships with national and regional repair centres in both light and commercial vehicle sectors. Working closely with internal development, 3rdparties and a wider Digital department, Customer Platforms deliver service and continuous improvement on...


  • Colwick, United Kingdom Dawsongroup plc Full time

    Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an opportunity for an enthusiastic **Customer Service Executive **based at our** Nottingham...

  • Support Analyst

    1 month ago


    Euroway Industrial Estate, United Kingdom Alliance Automotive Group UK Full time

    The Customer Platforms team is responsible for a portfolio of IT software that enables successful business partnerships with national and regional repair centres in both light and commercial vehicle sectors. Working closely with internal development, 3rdparties and a wider Digital department, Customer Platforms deliver service and continuous improvement on...


  • Brackmills Industrial Estate, United Kingdom ACS Recruitment Solutions Ltd Full time

    **Customer Service Coordinator** **£10.50 per hour** **Monday to Friday | 8.30AM-5PM** **Temp - Perm (After 12 successful weeks)** **Northampton** We are currently partnering with a fantastic organisation based in Northampton, our client is looking for a customer service coordinator to join their team. This is a great opportunity with potential...


  • Sowton Industrial Estate, United Kingdom RyderSlade Limited Full time

    An interim opportunity has arisen for a highly competent and proactive Customer Co-ordinator to join great team and support them at this extremely busy time. As Customer Co-ordinator you will play a key role to support the team, as they come towards theend of a large project. The requirement is for 4-6 months. Duties will include: - Acting as the first...


  • North Tees Industrial Estate, United Kingdom City Plumbing Full time

    #BelongWithUs Come and join us as a Customer Service Advisorand help us to exceed customer expectations and share our success in a committed and friendly environment The role: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service.The Customer Service Advisor will be able to communicate at all levels and provide a...

  • Customer Support

    4 weeks ago


    Milton Park Industrial Estate, United Kingdom EllisKnight International Recruitment Full time

    Our client is an exciting and growing company seeking a Customer Support and Logistics Coordinator to join their growing team in Milton Park, Didcot, Oxfordshire. This is a full time, permanent position, responsible for the administration of sales orders,for facilitating the delivery logistics from Japan, Belgium or UK and liaising with the sales managers to...


  • Winsford Industrial Estate, United Kingdom The Pilot Group Full time

    **Job description** TWM is part of the Pilot Group, who believe in using technology to make the places we live and work smart, safe and sustainable. TWM is a market leading manufacturer of LED integrated traffic control systems. Established in 2002, the company is a key providerof signs, signals and traffic control systems to local authorities, parish...


  • Colwick, United Kingdom Elizabeth Michael Associates Full time

    **| FINANCE ADMINISTRATOR - PART TIME |** **| TEMPORARY TO PERMANENT |** **| 16 HOURS - OVER 2 OR 3 DAYS |** **| NG15 - NOTTINGHAM |** **| £12 PER HOUR |** **JOB DESCRIPTION** - General admin for Finance and HR - Entering purchase invoices onto the finance system - Review and cross-checking Hamper supplier invoice data on excel and investigating...

  • Driver

    2 days ago


    Colwick, United Kingdom Gi Group Full time

    This is a fantastic opportunity to join Gi Group and work with one of our well-known National Clients based in Long eaton and Beeston, Nottinghamshire. You will be delivering letters and parcels to businesses and banks throughout the country. Driver responsibilities:Driving a 3.5 tonne vehicleDelivering post quickly and efficientlyFollowing a planned...

  • Key Account Manager

    1 month ago


    Gilwilly Industrial Estate, United Kingdom Nilfisk Full time

    As a Key Account Manager, you will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. You will manage and develop client accounts to initiate and maintainfavorable relationship with clients, as well as support large customers on local level with support from...

  • Managing Director

    4 weeks ago


    Heathfield Industrial Estate, United Kingdom UBT Full time

    We are currently seeking a **Managing Director** to join a well-established, family-run SME based in Newton Abbot. As a Managing Director you will work closely with the Senior Leadership Teams to develop and accomplish objectives and deliveragainst the business strategy set. This is an exciting opportunity to really make a difference commercially within the...

  • Driver

    2 days ago


    Colwick, United Kingdom Gi Group Full time

    This is a fantastic opportunity to join Gi Group and work with one of our well-known National Clients based in Long eaton and Beeston, Nottinghamshire. You will be delivering letters and parcels to businesses and banks throughout the country. Driver responsibilities:Driving a 3.5 tonne vehicleDelivering post quickly and efficientlyFollowing a planned...


  • Brackmills Industrial Estate, United Kingdom Ashendon Recruitment Ltd Full time

    Our client was established in 1998 and are the UK's leading independent flooring supplier. From carpets to tools and everything in between, direct to site or your door exactly when you need it. Fast, effective and friendly. The Trade Counter & Customer Services Executive role is responsible for various tasks within the business, the key duties are listed...