Bereavement Administrator

1 month ago


Stockport, United Kingdom Stockport NHS Foundation Trust Full time

We are seeking a part-time Bereavement Officer, 20 hours per week Monday to Friday, to join our team at Stepping Hill Hospital. In this role, you will be working in the complex and demanding environment of a hospital that offers a wide range of services to support our local community. Your responsibilities will include supporting enquiries from bereaved next of kin, medical staff, and various clinical and administrative staff. You will provide support and guidance to friends and relatives of deceased patients, who may be going through one of the hardest and most stressful times of their lives. Additionally, you will be responsible for completing statutory and mandatory paperwork.

The main purpose of the Bereavement Officer is to ensure that the care of the family after death is handled sensitively and accurately. It is important that the completion of documentation to facilitate death certification is done promptly. Moreover, it is crucial to ensure that all referrals to the coroner and communications with funeral directors are timely and comprehensive.

The post holder will also work closely with the Medical Examiner and the Medical Examiner's Officers, including attending wards and departments throughout the hospital to collect case notes. There will be a need to perform the necessary administrative procedures required within this role.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union
- for local financial advice 3033

Providing information and facilitating death certification for the deceased patient's family.
- Supporting the medical staff in completing the death certificate and Cremation forms.
- Preparing and facilitating the writing of the Medical Certificate Cause of Death (MCCD).
- Attending wards and departments throughout the hospital to collect patient case notes.
- Liaising with families with compassion and sensitivity.
- Collaborating with the Medical Examiner's Office.
- Collaborating with all Bereavement and Mortuary colleagues.
- Interacting with Coroners' and the Registry office.
- Collaborating with third-party funeral service providers.
- Keeping records of activities and conversations.
- Facilitating viewing of loved ones.
- Maintaining clear communication with multiple parties about complex and sensitive information

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
- If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.


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