Facilities Assistant

2 months ago

London, United Kingdom Beaumont Business Centres Full time

Position: Facilities Assistant

Reporting to: Centre Manager / Operations Manager

Job profile

High levels of client service and client satisfaction are the main focus of the role, helping to meet the expectations and requirements of the client and Beaumont Business Centres Limited. You play an important role in providing the first impression for the Business

Centre and Beaumont as well as the client Companies.

Key Responsibilities:
The Facilities Assistant helps with the day-to-day operations of the business centre. The role handles both janitorial and maintenance services, ensuring stock levels are checked and replenished, and light touch maintenance as required - or logging and reporting of faults to centre management.

The role carries out office porterage as required, including office moves, furniture moves, deliveries and collections.

Conference and Meeting Rooms
- Manage set-up of rooms and provision of materials
- Manage any catering/refreshment requirements
- Manage request for audio visual equipment

Postal Services
- Ensure that all post is delivered to clients in a timely fashion
- Ensure that all clients sign for any deliveries upon taking them into their office

General Housekeeping
- Ensure checks to all floors, kitchens, and toilets are conducted to maintain a high level of cleanliness and ensure they are fully stocked
- Ensure meeting rooms are cleared after use as quickly as possible
- Ensure shower rooms are fully stocked with towels

Client Services
- Involvement in client move in and move out procedures and set-up
- Light maintenance including replacing bulbs, hanging whiteboards and moving floor boxes
- Build and maintain client relationships
- Deal with all client enquiries and taking action in a timely fashion
- Management and maintenance of vacant offices ready for viewings

IT Support
- Includes setting up client connectivity and telephone systems and provide support where necessary

Competencies for the Role:

- Advanced interpersonal skills
- Resilience
- Change and Innovation
- Flexible
- Effective Communication
- Team Working
- Personable with a positive nature

**Company profile**

Beaumont is a serviced office provider, with high-end locations around Prime Central

We pride ourselves on attention to detail and impeccable service to allow businesses to operate as efficiently as possible, within a professional, relaxed and stylish atmosphere.

Creating and maintaining this environment is vital to our clients’ business, therefore we are always on the lookout for people who embody our values.

We are a medium-sized enterprise and pride ourselves on a work culture akin to a close
- knit family: the CEO, COO, Finance Director, and Sales Director sit side by side with their teams, and ideas to improve the business are welcomed and pushed from all staff.

We promote from within at every opportunity, and we reward and recognise colleagues on a weekly, monthly and quarterly basis. We have an exciting growth pipeline, with the potential for existing staff to grow into new roles as the business expands into new locations around Central London and beyond.
- The details of this role may vary according to client and company needs changing. _

**Job Types**: Full-time, Permanent

**Salary**: From £23,800.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- London, WC1V 7PB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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