Facilities Operative

2 weeks ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

An opportunity has arisen at Birmingham Dental Hospital within Catering. The post requires an enthusiastic, energetic individual who works well as both a team player and on their own merit.

The job is physical and an all round post; required to support when needed the Catering Chef Manager as well as your colleagues. As part of the role you will be expected to support with the daily deliveries to site; ensuring all food items are put away in a food safe way. Deliveries include chilled/frozen/ambient; thus working within varying temperatures is inevitable for the role.

Catering at BDH is at times fast moving and demanding especially during peak times so team work is essential. Good customer services is a must in this role, especially when covering the food outlet areas. You will need to have a flexible approach to the job role as there maybe occasions when is required out of hours on evenings and weekends. Although the base is BDH there maybe opportunities to cover at sister sites at Moseley Hall Hospital and West Heath Hospital.

The post holder will provide excellent customer service under the supervision of the Facilities Supervisor - Catering, delivering an efficient and professional catering service at all times.

The post holder will assist in the preparation and service of meals and beverages to patients, staff and visitors throughout Trust owned properties including wards and will operate a cash register when required.

Daily cash handling and processing; use of the department cash register.

Responsible for stock control.

No supervisory responsibilities.

All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards of the post.

Attention is drawn to the responsibility of all employees to take reasonable care for the health and safety of themselves and others.

BCHC NHS Foundation Trust is committed to being an equal opportunities employer.

It is the responsibility of all staff to safeguard and protect children and adults at risk at all times.

The Trust operates a No Smoking policy.

Whilst the post holder will be based at Moseley Hall Hospital, West Heath Hospital or Birmingham Dental Hospital this is a Trust wide appointment and travel around the Trust may be required.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosures of patient or other personal information is regarded as gross misconduct.

The Trust attaches great importance to sustainability and Corporate Social Responsibility.

BCHC NHS Foundation Trust is committed to providing dignity in care for all our patients and service users across the Trust.

All people who are associated with BCHC are required to adhere to BCHC’s vision, values and professional standards.

The Trust is committed to minimising any risks of healthcare associated infection to patients, visitors and staff.
- To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements.
- Prepare salad, sandwiches and other basic food items for patients, staff and visitors.
- Support patient meal services, by loading bulk trolleys or ward level service of meals.
- Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.
- To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.
- To undertake deep clean of all catering equipment within the department.
- Adhering to Food Hygiene Standards and Trust policy and procedures.
- Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.
- Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes.
- To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.
- To answer and resolve telephone queries and respond to requests from departments accurately and efficiently.
- Demonstrates role requirements to new starters.
- To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant.
- To wash up ward level patient equipment when required.
- To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy.
- To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are reple

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