Medical Receptionist

3 weeks ago

Swansea, United Kingdom The Grove Skin & Laser Clinic Full time

We are The Grove Skin & Laser Clinic a high end private medical clinic, offering private medical treatments, well-being, skin & laser procedures, and medical aesthetics.

We are seeking a part-time receptionist to join our team. The clinic receptionist plays an important role in ensuring that the clinic runs smoothly and that patients receive the care and attention they need. Aligning with the clinics extremely high standards, you will be the first person our patients meet and there is an expectation of high-level customer service, creating a warm and welcoming environment.

**Job Details**:
Part-time position working Thursday and Friday each week, plus one Saturday a month on a rota basis.

Hours of work will be Thursday 9:00am to 8:00pm, Friday 9:00am to 5:30pm, and one Saturday a month 9:00am to 4:00pm.

Pay rate is £11 per hour.

**Responsibilities**:
Greet patients and visitors and check them in for their appointments - you will be the first point of contact for patients when they arrive at the clinic. You will make patients feel welcome, comfortable and provide any necessary paperwork or forms.

Schedule appointments using our booking software. The receptionist is responsible for managing the clinic's appointment schedule. You must be able to schedule appointments efficiently and accurately and ensure that there are no scheduling conflicts.

Handling patient inquiries: The receptionist must be able to answer patient inquiries about the clinic's services, fees, and policies. They must also be able to handle complaints or concerns from patients in a professional and courteous manner and refer to the senior management team.

Verify patient information and collect payments. The receptionist is responsible for maintaining accurate patient records, including personal information, medical history, and invoicing.

Keep the reception area, including the entrance clean and tidy.

Assist with other administrative tasks as needed.

**Requirements**:
Previous experience in a medical or aesthetics setting is preferred but not required.

Excellent customer service skills.

Strong verbal and written communication skills.

Ability to work independently as well as part of a team.

Proficient in Microsoft Office and experience using electronic medical records.

Must be reliable, punctual, and able to maintain confidentiality.

If you are a friendly, professional, and organised individual with a passion for aesthetics, we encourage you to apply. Please submit your CV and cover letter for consideration.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £9.50-£11.00 per hour

Supplemental pay types:

- Bonus scheme

Work Location: One location

Expected start date: 17/05/2023

  • Medical Receeptionist

    1 month ago

    Swansea, United Kingdom Chase Medical Full time

    INTERVIEWS TAKING PLACE IMMEDIATELY! We're hiring for two **Medical Receptionists** on behalf of a well-run surgery based in the lovely South Coast of Wales, in Swansea. The position is for 20 hours per week which will be over 4 days, with the opportunity for overtime too. The hourly rate would be £9.50ph. **What's in it for you?** NHS Pension Friendly...

  • Gp Receptionist/administrator

    1 month ago

    Swansea, United Kingdom Nicholl Street Medical Centre Full time

    A vacancy has arisen for a Medical Receptionist to join our friendly team at Nicholl Street Medical Centre. Previous experience of working in a GP practice will be advantageous, and knowledge of the Vision clinical system is preferable but training will be provided. Discussions surrounding advertised hourly rate welcome based on the ability to demonstrate...

  • Experienced Gp Receptionist

    1 month ago

    Swansea, United Kingdom Greenhill Medical Centre Full time

    Job Description**: EXPERIENCED GP RECEPTIONIST (2+years)** Working Hours**: 15-20 HRS PER WEEK** We are looking for an enthusiastic GP receptionist with an excellent communication & I.T skills, Typing & Word Processing To join our Practice. Knowledge about EMIS web will be essential. Previous experience of working in a GP practice will be an...

  • Medical Administrator

    1 month ago

    Swansea, United Kingdom Work Wales Full time

    _**Are you looking to work with the highest rated recruitment agency in Swansea?**_ Work Wales are currently working with an established local medical centre to recruit a Medical Administrator to join their team. **Key Responsibilities**: - Provide good organisational skills, managing incoming requests for information from Solicitors, Insurance Companies...

  • Medical Receptionist/Administrator

    1 month ago

    Swansea, United Kingdom Vacancy ID: 5314 Full time

    About the apprenticeship Duties Answering telephone calls and welcoming patients on arrival, alongside reception desk duties. Handling and redirecting electronic mail, including test results and correspondence received from secondary care. Booking, cancelling and arranging appointments as required. Ordering prescriptions on patient request, both...

  • Apprentice Medical Receptionist

    1 month ago

    Swansea, United Kingdom Vacancy ID: 5266 Full time

    About the apprenticeship Duties To undertake general administration tasks as requested e.g. photocopying and typing. To operate the telephone system including responding to enquires, screening and transferring of calls in a professional manner at all times. Receive and sort mail deliveries. To work in partnership with the Hospital Managers in...

  • Gp Receptionist/administrator

    4 weeks ago

    Swansea, United Kingdom Estuary Group Practice Full time

    Estuary Group Practice is a busy, friendly practice with over 19,000 registered patients based over our three sites at Gowerton, Gorseinon and Penclawdd. We are looking for additional enthusiastic people to join our team in providing excellent patient care and support to our clinical teams. The positions are part time and the shift pattern is: - 13.00pm -...

  • Administrative Assistant

    1 day ago

    Swansea, United Kingdom Estuary Group Practice Full time

    Estuary Group Practice is a busy, friendly practice with over 20,000 registered patients based over our three sites at Gowerton, Gorseinon and Penclawdd. We are looking for additional enthusiastic people to join our team in providing excellent patient care and support to our clinical teams. The positions are part time and the shift pattern is: - 13.00pm -...