Internal Sales Representative

7 months ago

West Malling, United Kingdom British Assessment Bureau Full time

**Are you passionate about building lasting client relationships?**

**Do you thrive in a dynamic environment where your contributions directly impact business growth?**

**We are looking for our next Sales Development Coordinator to join our team**

**Company Overview**:
**In this role, you will**:
You will play an important role in driving our company's growth by using effective communication and sales strategies to turn leads into valuable sales opportunities. You will be at the forefront of our sales initiatives, working closely with the marketing team to identify potential clients, engage with leads, and convert them into lasting relationships.

As the Internal Sales Representative, you will provide excellent customer service and supporting the greater Sales team in qualifying and building new connections with prospective clients. Building strong relationships with customers and following up on re-engaging warm leads.

**Responsibilities include**:

- Develop and implement effective sales strategies to convert leads into sales opportunities.
- Engaging with teams across the business (primarily sales and marketing) to gather information and share insights.
- Ensuring leads are properly informed about the USPs of the relevant product(s) and how the brand/product can support them in achieving their objectives.
- Continuously monitor a variety of inbound channels to identify opportunities to convert prospect engagements into opportunities.
- Monitor the effectiveness of activities, channels and messaging to optimise and automate follow-ups.
- Conduct market and competitor research to identify new approaches to lead nurturing/handling.
- Collaborate with the marketing team to refine lead generation processes and improve the quality of leads.
- Collaborate with Sales Teams to improve lead generation approaches through a measurable test-and-learn approach.

**Our Ideal person**:

- Proven work experience within a internal sales, or similar role, with a track record of successfully turning leads into sales opportunities.
- Ability to work at a fast pace and prioritise tasks effectively.
- Strong understanding of sales principles and customer service practices.
- Excellent communication, negotiation, and interpersonal skills.
- Proficient in CRM software and Microsoft Office Suite.
- Ideally have experience with using Hubspot, this is not essential
- Strong analytical and problem-solving skills.
- Highly motivated with a results-driven approach.

**What you can expect from us**:

- Excellent starting salary
- Hybrid/remote working
- 25 days annual, plus bank holidays
- Free onsite parking
- Company Pension
- Causal Dress code
- Cycle to work scheme
- Referral scheme
- Sick pay
- Life insurance and private healthcare, after completion of probation period

**Job Types**: Full-time, Permanent

Pay: £26,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you have a current notice period?

**Experience**:

- Customer service: 1 year (preferred)
- Internal sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in West Malling

Reference ID: Business Development Executive/JG

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