Conference & Events Executive

4 weeks ago


Ulverston, United Kingdom Lakeside Hotel Full time

The Lakeside Hotel & Spa is looking for a Conference & Events Executive to join our sales office team. The successful applicant will help coordinate conferences & family celebrations from the initial enquiry to the successful completion of the event on the day.

Responsibilities include:

- Ensuring that all enquires and correspondence for conferences and celebrations are dealt with efficiently and in a timely manner
- Being first point of contact for new enquiries as well as confirmed bookings
- Conducting sales show rounds with maximum effectiveness
- Liaising with guest to administer and co-ordinate booking details
- Ensuring all diaries and systems are kept up to date at all times
- Liaising with Food and Beverage team to ensure the smooth running of conferences and events including hosting the event on the day if needed
- Actively promoting our venue and facilities via open days, exhibitions and a cross section of media
- Dealing with general reservations and spa enquiries
- Dealing with tour group details & rooming lists

Working as part of the sales team, the successful applicant will have:
Essential:

- Have a super friendly personality with excellent communication skills.
- Have IT literacy with experience of using, MS Word, Outlook and Excel
- Be motivated to work on their own and be actively involved within the whole team
- Have good time management and organisational skills
- Driving License due to rural location

Desirable:

- Use of Rezlynx PMS
- Previously worked in a Sales Role within Hospitality
- Worked within a 4*+ Hotel environment

**Benefits**:

- Discounted bed & breakfast stays at sister hotels
- Free meals on duty provided by the kitchen
- Monthly share of gratuities
- Regular Staff Rewards and recognition including Annual Awards Dinner
- Extra days holiday for each year’s service (max 33 days)

The working week will be flexible, working 5 days out of 7 including some evenings & weekends, hours and shifts will relate to business needs on a weekly basis with rotas issued a minimum of 9 days in advance.



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