Health Services Finance Team Leader

6 months ago


Royal Tunbridge Wells, United Kingdom AXA UK Full time

**About the role**:
We have an exciting and varied opportunity for a Health Services Finance Team Leader to join the Finance Operations Team here at AXA on a 12 month Fixed Term contract. The UK insurance market is one of the most competitive and advanced markets in the world and profitable growth of personal lines business forms a key part of AXA UK strategic plans. The purpose of this role is to manage the various Health Services financial operation functions, whilst leading and mentoring a team of Financial Operations Administrators.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work a minimum of two days per week in our Tunbridge Wells office.

**What you'll be doing**:

- Oversee all payments to affiliates, ensuring these are paid accurately and within agreed timescales.
- Manage AXA's cost processing queue, ensuring cases in our Customer Relationship Management system are accurate and processed within specified deadlines.
- Supervise the invoicing process to our clients, including overseeing the allocating of payments received and reconciling clients' accounts.
- Manage our credit control function, ensuring that outstanding debt is chased in line with our credit control policy.
- Report on outstanding debt, providing regular and meaningful MI to management.
- Support and develop the team of Financial Operations Administrators, through ensuring objectives are set, and training needs and development opportunities are met.
- Manage and monitor the team workload, ensure BAU tasks are met and distributed fairly.

**About you**:
**What we’re looking for**:

- Able to work to deadlines and manage pressurised workloads, with the ability to prioritise.
- Analytical mindset, good at problem solving skills and resolving conflict.
- Excellent communication, negotiation and influencing skills, across all levels (including senior management) internally and externally.
- Knowledge of a CRM system would be beneficial, however full training will be provided.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary of up to £35,000.
- Annual company & performance-based bonus.
- Contributory pension scheme (up to 12% employer contributions.)
- Life Assurance (up to 10 x annual salary.)
- 25 days annual leave plus Bank Holidays.
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
- AXA employee discounts.
- Gym benefits.

**About AXA**:
AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.


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